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V9.0 installation rolls back

Last post 10-13-2008, 5:53 PM by Sean. 1 replies.
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  •  06-04-2008, 12:00 PM 899

    V9.0 installation rolls back

    Hello,

     I downloaded v9.0 installation package on June 4, 2008. During the installation I got two Error messages:

     - Error 1001. Index was outside the bounds of the array.

     - Error 1001.An exception occurred during the Rollback phase of the installation. This exception will be ignored and the rollback will continue. However, the machine might not fully revert to its initial state after the rollback is complete. --> Index was outside the bounds of the array.

     

    Here is installation log:

    Installing assembly 'c:\program files\aras\innovator\install\installinnovatorclass.dll'.
    Affected parameters are:
       originaldatabase = C:\temp\ArasInnovation\InnovatorSetup.msi
       assemblypath = c:\program files\aras\innovator\install\installinnovatorclass.dll
       innovatorpath = C:\Program Files\Aras\Innovator\
       installtype = notransaction
       logfile = c:\program files\aras\innovator\install\installinnovatorclass.InstallLog
       action = install
       installparams = FeaturesInstalled={CommonFiles,_1_Innovator_Files,_2_Vault_Files,_3_DB_Files}$UPGRADEORINSTALL={1}$configureDotNetPolicy={1}$webAlias={InnovatorServer}$productCode={{58E55300-BC1B-426A-AC0B-18782BC291CD}}$productVersion={9.0.1}$DbList={id:InnovatorSolutions;database:InnovatorSolutions;server:(local);uid:innovator;pwd:ej&4eRRT$#nj;se;|}$UILevel={5}$IIS_VERSION={#6}
    Rolling back assembly 'c:\program files\aras\innovator\install\installinnovatorclass.dll'.
    Affected parameters are:
       originaldatabase = C:\temp\ArasInnovation\InnovatorSetup.msi
       assemblypath = c:\program files\aras\innovator\install\installinnovatorclass.dll
       innovatorpath = C:\Program Files\Aras\Innovator\
       installtype = notransaction
       logfile = c:\program files\aras\innovator\install\installinnovatorclass.InstallLog
       action = rollback
       installparams = FeaturesInstalled={CommonFiles,_1_Innovator_Files,_2_Vault_Files,_3_DB_Files}$UPGRADEORINSTALL={1}$configureDotNetPolicy={1}$webAlias={InnovatorServer}$productCode={{58E55300-BC1B-426A-AC0B-18782BC291CD}}$productVersion={9.0.1}$DbList={id:InnovatorSolutions;database:InnovatorSolutions;server:(local);uid:innovator;pwd:ej&4eRRT$#nj;se;|}$UILevel={5}$IIS_VERSION={#6}
    An exception occurred during the Rollback phase of the Aras.Installation.InstallInnovatorClass.InstallInnovatorClass installer.
    System.IndexOutOfRangeException: Index was outside the bounds of the array.
    An exception occurred during the Rollback phase of the installation. This exception will be ignored and the rollback will continue. However, the machine might not fully revert to its initial state after the rollback is complete.

    OS is Windows 2003. It has .Net Frameworks 1.0, 1.1, 2.0.

    Any advise would be appreciated. Thank you. 

     

  •  10-13-2008, 5:53 PM 1103 in reply to 899

    Re: V9.0 installation rolls back

    Alexandr,

    There is currently a known bug with the installer with regards to using a "$" in your password.  There are two possible workarounds to this problem. 

    The first one is simple, just remove the "$" from your secure password.

    If the first option is not a valid workaround you can install using configure only.  Please refer to the Aras Innovator Installation Guide for more details. After you install using this method you will have to restore the database following the instructions in the document How to restore a database from bak;. After you have succesfull restored the database you will have to edit the InnovatorServerConfig.xml located in the root of your installation.  You will have to set the database name, login, and password according to your needs.

    Hope this helps.

    Sean

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