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SUPPORT Q&A - can not start aras after installation help me please

hstefanov - Wednesday, November 3, 2010 1:48 PM:

OK, I'm new here and need your help guys. I make new installation of Aras Innovator 9.2 step-by-step reading this text that  found on Internet:

 

A. Install IIS - Program Files->Administrative Tools->Server Manager->Roles->Add Roles

        1. Check Web Server (IIS), Next, Next

        2. Also enable All Application Development and Security, Basic Authentication, Windows Authentication

 B. Set IIS Manager, Application Pools, Advanced Settings, Enable 32-bit applications -> TRUE

 C. Launch InnovatorSetup.msi from server

        1. Next, Accept & Next, Check all 3, Next, Default and Next, Complete and Next, Enter Key Next

        2. For Web Alias enter "aras"

        3. Set SMTP Server to "smtp.emailsrvr.com", Next

        4. Vault Name "Default", URL "localhost/.../InnovatorServer.aspx", Local Path "D:ArasVault", Next

        5. Configure Database:

          A. Database Server "SERVERSQLEXPRESS", Create a new database

          B. Server Authentication, ID: "sa" PW: [Secure Password], then click "Connect..."

          C. Database Login Options, ID: "innovator PW: [Secure Password]

          D. Database Options, Template: "Innovator Solutions", name: "InnovatorSolutions"

          E. Click Configure database, Yes

          F. Next, Install

 

Well, everything finished OK. I read how to start Aras Innovator in installation guide: 

Web alias - Web Alias is used to create the virtual directory for the Innovator Server and therefore to access Aras Innovator. To access Aras Innovator, you will type a URL of the form:

http://<servername>/<web_alias>
For example, if you were to select the default Web Alias “InnovatorServer”, then you will access it as:
http://<servername>/InnovatorServer

When I install Aras Innovator, I changed the Web Alias from "InnovatorServer" to "aras" 

OK. Now in my browser i type:

win-ksvh07e5pjo/.../InnovatorServer.aspx    and I see that:

Server Error in '/aras' Application.

Configuration Error

Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.

Parser Error Message: It is an error to use a section registered as allowDefinition='MachineToApplication' beyond application level.  This error can be caused by a virtual directory not being configured as an application in IIS.

Source Error:

Line 37:     <compilation defaultLanguage="vb" debug="true" />
Line 38: <customErrors mode="Off" />
Line 39: <authentication mode="Windows" />
Line 40: <authorization>
Line 41: <allow users="*" />

HELP ME PLEASE, WHAT CAN I DO TO START "ARAS INNOVATOR"

It is very important for my and my job, because my boss will kick me out :))

 



Boro - Thursday, November 4, 2010 10:18 PM:

Hi hstefanov.

We usually connect to Aras server from following URL.

http://win-ksvh07e5pjo/aras

Also you should configure .NET security on client machine using "sdns.exe". Have you already done it ?

thanks



JensRollenmueller - Wednesday, November 10, 2010 3:35 AM:

Hello hstefanov ,

looks like a problem when regarding your SQL-Server Authentication mode.

What kind of authentication mode are you using ? When you install SQL-Server you'll have three options:

- Windows authentication
- mixed mode
- Server authentication

I used server authentication to avoid any problems with my network (DNS,...). So please have a look at your installaion and give me feedback.

Regards, Jens Rollenmüller (T-Systems - Aras Partner)



Fantomas - Friday, November 5, 2010 6:03 AM:

We usually connect to Aras server from following URL.

http://win-ksvh07e5pjo/aras

The link you posted doesn't work, I'm sorry...

By the way, I was about to install it too and I got the same problem, and it doesn't even find and show the name of my computer... So I just can't install it...

But maybe there's an other problem too, my company doesn't have a SQL Server and my question was: Is Aras rather able to run with something like MySql instead of a SQL server...?

Thanks.

 



Boro - Monday, November 8, 2010 11:46 PM:

Have you already installed Aras?  First, Install ArasInnovator on your server , and access to ArasInnovator from following URL

http://<YourServerName>/<web_alias>

Default : http://<YourServerName>/InnovatorServer

The URL that I posted, for hstefanov's server setting. "ksvh07e5pjo" is hstefanov's server name. "aras" is hstefanov's web alias.

I'm sorry, but I don't know how to run ArasInnovator with Mysql. Aras requirement using MS-SQLserver as server platform.

thanks.