Cannot see activites in InBasket -

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hima Posted: Thu, Apr 9 2009 1:53 AM

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Hi,

Required permissions are given to the user as per my understanding but still the user cannot see the activites even after selecting all the check boxes in the InBasket....

The same are seen if he is alloted to the administrator identity. administrator has all permissions.

Have tried figuring out but i am not sure what i have missed....

Thanks in advance...

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SamsAn replied on Thu, Apr 9 2009 2:10 AM

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Hi.

InBasket displays activities based on Activity Assignment relationships. You should configure Workflow Map to have Activity Assignment for the user. An alternative is to create Activity Assignment relationship dynamically.

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hima replied on Thu, Apr 9 2009 2:30 AM

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Thanks SamsAn!!!

Went to TOC- Administration-Workflow Maps - MyWorktflow- Activity for myuser - Added myUser Identy to the assignments tab . This also did not work.

Went to TOC- Administration-Workflow Maps - MyWorktflow- Activity for myuser - Added myUser Identy to the role for the activity . This also did not work.

Can you please elaborate on the permissions that are needed for the display of activites in Inbasket.... May be i have missed something there.

Thanks.

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hima replied on Thu, Apr 9 2009 8:46 AM

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need help with permissions... I am clueless why this is happening... I am not able to see the activites in the My Inbasket with all the filters selected.

Please help!

Thanks...

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Rob McAveney replied on Thu, Apr 9 2009 10:03 AM

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Hi Hima -

As SamsAn mentioned, this does not seem like a permissions problem but rather an assignment problem. You say that you added your user to the Assignments tab on the Workflow Map. Did you start a new instance of the workflow after that? Running Workflow Processes are not updated when the Workflow Map is changed. Assuming you have the Workflow Map attached to an ItemType as the default workflow, it should just be a matter of creating a new item of that type.

Hope that helps -

Rob

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tobi replied on Thu, Sep 9 2010 3:33 AM

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Hi,

same problem here.

I added the users to the assignments and made a new item. In the workflow overview for that item the active workflow activities are highlighted yellow and under assignments I can see the Users I assigned. However, nothing shows up in the InBasket and I can't promote the items.

Tobi

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Kevin Friske replied on Mon, Feb 21 2011 2:43 PM

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Hima and Tobi,

I am not sure if your problem has been resolved but I have just spent several days with regard to this problem and have found that in my case it came down to the fact that my ItemType was versionable. If you set the "Is_Versionable" field to 0 (UnCheck the Versionable CheckBox) then you may see that Activities will show back into the InBasket. I am not sure why the GetAssignedTasks code is using that as a criteria but it seems it is.

I am researching this further but perhaps this will allow you to do your own research into this problem.

I have Aras 9.2 installed with no Service Packs.

Kevin

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Thomas replied on Wed, Jun 29 2011 3:37 PM

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Hello Kevin,

where did you find the GetAssignedTasks code?

I would like to modify that to allow also versionable items to show in the inbasket.

Thanks.

Regards,

Thomas

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Kevin Friske replied on Wed, Jun 29 2011 5:14 PM

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Thomas,

Unfortunately that is a hard coded Javascipt/SOAP call that returns XML results based on preset qualifications coded by Aras. There is one specific line of code that for some reason excludes versionable items and from my understanding was addressed in SP2. I questioned this problem and the reply I received was as follows: Known issue with Workflow, Issue #IR-015005. The fix was released in Service Pack 2. I have downloaded Aras 9.3 which should have this fix in it but I have yet to try a full update from 9.2. I hope to be doing the upgrade within the month.

The line of code is as follows:

InnovatorDataSet set2;
List<string> list = new List<string>();

            while (!set.Eof)
            {
                bool flag = true;
                ItemTypeInfo info = this.CCO.Cache.GetItemTypeFromCache(CriteriaType.Id, Conversions.ToString(set["itemtypeid"]), false);
                if ((info != null) && info.Is_versionable)
                {
                    string str4 = Conversions.ToString(set["itemid"]);
                    cmdText = " SELECT [ID] FROM " + this.InnDatabase.GetTableName(info.Instance_data) + " WHERE [IS_CURRENT] = @is_current AND [ID] = @id";
                    cmdParamCollection.Clear();
                    cmdParamCollection.Add("@id", InnovatorDataType.string_, str4);
                    cmdParamCollection.Add("@is_current", InnovatorDataType.boolean_, true);
                    set2 = innDatabase.ExecuteSelectCommand(cmdText, cmdParamCollection);
                    if (set2.Eof)
                    {
                        flag = false;
                    }
                    set2.Close();
                }                if (flag)
                {
                    list.Add(Conversions.ToString(set["actid"]));
                }
                set.MoveNext();
            }

It would seem that set2 returns no records thus causing the flag to be set to false removing the actid from the list of Activities to be returned to the inBasket.

I hope this gives you peace about your problem. If you have any other questions let me know.

Thanks, Kevin