My Inbasket is not loading

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venuadepu Posted: Fri, Jun 19 2009 2:59 AM

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Hi All,

I  created a workflow with two activities and activity1 is assigned to 'admin' user. Whenever I am trying to create an instance, it is reflecting in Workflow processes.That is fine.

But whenever I am trying to open  'My Inbasket' item, the brower is unable to load the page and it is giving an error message saying "send error report to microsoft". 

But I can able to see the other ItemTypes.

Can anyone please help me on this?

Thanks in advance

Venu.

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Sean replied on Fri, Jun 19 2009 11:54 AM

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Venu,

As the first step I would attempt to run the Client Cleaning procedure.  You can find the document on Bill's Workbench following this link (http://www.aras.com/university/TechNotes/Aras%20Innovator%209.0%20-%20Client%20Cleaning%20Procedure.pdf).  This will clear all .dll cache and Internet Explorer cache from your system.

Also what are your environment variables (Aras Innovator Version, Client OS, Server OS, IE Version, etc).

Thanks,
Sean

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venuadepu replied on Mon, Jun 22 2009 12:51 AM

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Thanks for the help  Sean,

It is working fine now.

I am using Aras Innovator 9.0.1 build 5430. Windows XP, IE6.

Thanks again,

Venu.