Jesus Revilla - Wednesday, January 20, 2010 8:50 AM:
This is a new installation and I just logged as admin, but when I try to create a new user I got an empty (white) small window and the system crash.
Could you help me to solve this problem?
Below is an screenshot of my problem.
Regards
Jesus Revilla
ayeracaris - Wednesday, January 27, 2010 2:37 PM:
I have encountered the same issue. I have checked and rechecked that I followed all installation instructions. I have rebooted several times, and uninstalled and reinstalled Innovator. One thing I note is that, although I have .NET 3.5 installed, I do not have the option to select it in IIS.
ayeracaris - Monday, February 1, 2010 11:02 AM:
Bump. I would really like to try Innovator out, but this is completely blocking me. I may be forced to resort to Project...
Bill - Monday, February 1, 2010 6:12 PM:
This looks like a client issues:
1) Confirm you IE settings
2) Clean your IE cache
3) You must be running Aras Innovator 9.1.0 SP5 or higher to use IE8 on the client.
-Bill
ayeracaris - Monday, February 1, 2010 7:15 PM:
Thank you for your response.
Unfortunately, this did not work for me. I am using IE 8, and did my best to perform actions equivalent to those documented, including clearing the .NET directories. I also rebooted before trying Innovator again.
Bill - Tuesday, February 2, 2010 1:58 PM:
Aras Innovator 9.1.0 does not support Internet Explorer 8. You must use Aras Innovator 9.1.0 SP5 or higher with IE8.
http://support.microsoft.com/kb/957700
-Bill
ayeracaris - Tuesday, February 2, 2010 2:04 PM:
The installation package I'm using is 9.1.0 Build 5488. If that isn't the latest, how do I get SP5 or SP6?
Jesus Revilla - Tuesday, February 2, 2010 5:41 PM:
Thank you Bill.
I have downgraded IE8 to IE6 and aras is working.
Regards
Jesus Revilla
