I just installed the ARAS Innovator Server and gone successfully but my fist login faild.I looked the forumn but I did not have to much luck. Did some of you saw this error?
Thank you for you reply. Best regards!The Error ...
Server Error in '/InnovatorServer' Application.
Runtime Error
Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed. Details: To enable the details of this specific error message to be viewable on the local server machine, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "RemoteOnly". To enable the details to be viewable on remote machines, please set "mode" to "Off".
<!-- Web.Config Configuration File -->
<configuration>
<system.web>
<customErrors mode="RemoteOnly"/>
</system.web>
</configuration>
Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.
<customErrors mode="On" defaultRedirect="mycustompage.htm"/>
Dear Dedad,
I have same problem with you, did you fix this?
I have also the same problem, however, the error message is slightly different:
"Server Error in '/InnovatorServer/Client' Application"
Any help would be appreciated.
Regards,
Thomas
I too have same problem any help would be appreciated !!
Vista
SQL 2008
IE8
IIS 7
Pl let me know if you need more information.
Try using the 32bit version of IE.
See http://www.aras.com/Community/forums/p/869/4774.aspx#4774 .
Let me know, if this works.
I am getting this error in all browsers I tried, including IE 9 32-bit and 64-bit. I apologize for commenting on an old post and perhaps in the wrong area, but I am completely new to Aras and am trying to set it up in a test environment. The installation guide seems to jump from "4.3.14 Installation Completed" to "5 Logging into Aras Innovator" but I'm stuck between unsure of what to check next. During installation there was a warning about .NET needing to be registered or something (this is a Win2008 R2 30-day eval/trial since I just set it up in VMware for learning purposes). Could someone take pity on me and point me in the right direction? Thanks in advance.
Server Error in '/InnovatorServer' Application. Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration> Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration>
<!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration>
<!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration>
Hi Jacob,
You've posted in the right place for an Open User. Try this video http://www.aras.com/plm-software/100255.aspx, I've heard of quite a few individuals that were having a little trouble getting to the next step having total success after viewing. It's about 20 minutes long and is a step by step visual guide to getting your Enterprise PLM Aras Innovator up and running.
If you still experience challenges, please call us to talk through your interest and environment to discuss what other options are available to you.
Best,
Jennifer
I had a similar problem. It turns out that the format of the license statement was wrong- there was an extra tag. Corrected that and fixed the problem.
Hi John.
Could we have more detail of your solution please.
Are you referring to the this tag
<License lic_type="Unlimited" lic_key="c8641fde5c50c8dda1c1dee2f5f189f0"></ License>
in InnovatorServerConfig.xml file ?
Thanks
Yes. This occurred when changing from the generic key used for installation to the subscriber key (Might be important).
The email I got with the subscriber key was:
An Aras Innovator Subscriber License Key has been generated for Labyrinth Solutions LLC.When running the installer, this key will not be accepted as valid.The Subscriber License Key must be set after installation is complete.To set the Subscriber License Key, edit the InnovatorServerConfig.xml filefound in the root of the installation and replace the existing license tagwith the following:<!-- name=Labyrinth Solutions LLC mac_address=XX-70-F4-20-DA-A0 Version=9.3 --><License lic_type="Unlimited" lic_key="xxxa880d29d446d357a2297facbb2e18" expires_on="2012-10-01"/> Notice that there appears to be no closing tag in this email. I replaced only the first part of the tag with the tag above, leaving the
</License> closing tag that was in the original InnovatorServerConfig.xml file. Apparently that was wrong because Aras Support
told me to remove it and that fixed the problem. I now see that there is a "/" after the expiration date which must be the closing tag.