Cannot Open Innovator Solutions DB

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khermsen Posted: Tue, Sep 4 2007 12:37 PM

Hi, I have recently installed this software with the help of someone from Aras.  I can log into the Innovator DB (l: admin p: innovator), but cannot login into the InnovatorSolutions DB.  In trying to debug this with Aras, they recommended restoring the InnovatorSolutions DB.  When that didn't help, we created a new DB called Solutions811 by going through the restore process again.  I am not knoledgable in DB design, so I am not able to help myself diagnose the problem.  Any thoughts as to what could be going on?  P.S. I did have a few problems with the installation, so maybe that is why I am having the problems?

thanks,

Ken

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snnicky replied on Wed, Sep 5 2007 2:26 AM

Hello Ken. 

Try to restore solutions DB and run the following SQL for the DB (for restored DB) using SQL Query Analyzer
EXEC sp_change_users_login 'Update_One', 'innovator', 'innovator' 

After that modify InnovatorServerConfig.xml file (there should be C:\Program Files\Aras\Innovator\InnovatorServerConfig.xml if you used default settings during install). And add a new DB connection.

<DB-Connection id="my-solutions-DB" database="restored-DB-name" server="DBServer" uid="innovator" pwd="innovator?" dbType="SQL Server" />.

Try to login using this connection.

Let us know what is the result. If there is an error please provide the error message.

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