ascallonisi - Monday, July 13, 2009 11:44 AM:
Hi,
I am trying to start Aras Innovator on a Windows 2003 Server with IIS 6.0 and SQLServer express;
as soon as I try to browse the site, i get Service unavailable on the browser page, the Aras Innovator AppPool ASP .NET 2.0 stops with an "unspecified error" and the event log reports the following:
Could you please give some advice on what went wrong?
Thank you!
BR,
Alessandro
Bill - Monday, July 13, 2009 2:32 PM:
Are you running any othe applications on that server, like Sharepoint?
The pool could be stopping because port 80 is disabled for the default website.
-Bill
ascallonisi - Tuesday, July 14, 2009 3:39 AM:
No, I have tomcat installed on the server but it's stopped.
No other processes are listening on port 80.
Thanks,
Alessandro
ascallonisi - Tuesday, July 14, 2009 9:16 AM:
If it is of any help, the log from webserver reports the following:
2009-07-14 13:11:35 127.0.0.1 1660 127.0.0.1 80 HTTP/1.1 GET /InnovatorServer 503 1 AppOffline Aras+Innovator+AppPool+ASP.NET+2.0
ascallonisi - Wednesday, July 15, 2009 5:25 AM:
Here's the list of installed programs, please take a look at that since I am really stuck.
Thank you,
Alessandro
=============================
Adobe Shockwave Player
GnuWin32: CoreUtils version 5.3.0
Microsoft Internationalized Domain Names Mitigation APIs
Windows Internet Explorer 7
Security Update for Windows Server 2003 (KB921503)
Security Update for Windows Server 2003 (KB923561)
Security Update for Windows Server 2003 (KB924667-v2)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Server 2003 (KB925902)
Security Update for Windows Server 2003 (KB926122)
Hotfix for Windows Server 2003 (KB926139-v2)
Update for Windows Server 2003 (KB927891)
Security Update for Windows Server 2003 (KB929123)
Security Update for Windows Server 2003 (KB930178)
Security Update for Windows Server 2003 (KB931784)
Security Update for Windows Server 2003 (KB932168)
Update for Windows Server 2003 (KB933360)
Security Update for Windows Server 2003 (KB933566)
Security Update for Windows Server 2003 (KB933729)
Security Update for Windows Server 2003 (KB933854)
Security Update for Windows Server 2003 (KB935839)
Security Update for Windows Server 2003 (KB935840)
Security Update for Windows Server 2003 (KB936021)
Update for Windows Server 2003 (KB936357)
Security Update for Windows Server 2003 (KB936782)
Security Update for Windows Server 2003 (KB937143)
Security Update for Windows Server 2003 (KB938127)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Server 2003 (KB938464)
Security Update for Windows Server 2003 (KB938464-v2)
Security Update for Windows Server 2003 (KB939653)
Security Update for Windows Server 2003 (KB941202)
Security Update for Windows Server 2003 (KB941568)
Security Update for Windows Server 2003 (KB941569)
Security Update for Windows Server 2003 (KB941644)
Security Update for Windows Server 2003 (KB941693)
Security Update for Windows Server 2003 (KB942615)
Update for Windows Server 2003 (KB942763)
Security Update for Windows Server 2003 (KB942830)
Security Update for Windows Server 2003 (KB942831)
Update for Windows Server 2003 (KB942840)
Security Update for Windows Server 2003 (KB943055)
Security Update for Windows Server 2003 (KB943460)
Security Update for Windows Server 2003 (KB943485)
Security Update for Windows Server 2003 (KB944275)
Security Update for Windows Server 2003 (KB944338)
Security Update for Windows Server 2003 (KB944533)
Security Update for Windows Server 2003 (KB944653)
Security Update for Windows Server 2003 (KB945553)
Security Update for Windows Server 2003 (KB946026)
Security Update for Windows Server 2003 (KB947864)
Update for Windows Server 2003 (KB948496)
Security Update for Windows Server 2003 (KB948590)
Security Update for Windows Server 2003 (KB948881)
Security Update for Windows Server 2003 (KB950759)
Security Update for Windows Server 2003 (KB950760)
Security Update for Windows Server 2003 (KB950762)
Security Update for Windows Server 2003 (KB950974)
Security Update for Windows Server 2003 (KB951066)
Update for Windows Server 2003 (KB951072-v2)
Security Update for Windows Server 2003 (KB951698)
Security Update for Windows Server 2003 (KB951748)
Security Update for Windows Server 2003 (KB952004)
Security Update for Windows Server 2003 (KB952068)
Security Update for Windows Server 2003 (KB952069)
Security Update for Windows Server 2003 (KB952954)
Security Update for Windows Server 2003 (KB953838)
Security Update for Windows Server 2003 (KB953839)
Security Update for Windows Server 2003 (KB954211)
Hotfix for Windows XP (KB954550-v5)
Security Update for Windows Server 2003 (KB954600)
Security Update for Windows Server 2003 (KB955069)
Update for Windows Server 2003 (KB955839)
Security Update for Windows Server 2003 (KB956390)
Security Update for Windows Server 2003 (KB956391)
Security Update for Windows Server 2003 (KB956572)
Security Update for Windows Server 2003 (KB956802)
Security Update for Windows Server 2003 (KB956803)
Security Update for Windows Server 2003 (KB956841)
Security Update for Windows Server 2003 (KB957095)
Security Update for Windows Server 2003 (KB957097)
Security Update for Windows Server 2003 (KB958215)
Security Update for Windows Server 2003 (KB958644)
Security Update for Windows Server 2003 (KB958687)
Security Update for Windows Server 2003 (KB958690)
Security Update for Windows Server 2003 (KB959426)
Security Update for Windows Server 2003 (KB960225)
Security Update for Windows Server 2003 (KB960714)
Security Update for Windows Server 2003 (KB960715)
Security Update for Windows Server 2003 (KB960803)
Hotfix for Windows Server 2003 (KB961118)
Security Update for Windows Server 2003 (KB961371)
Security Update for Windows Server 2003 (KB961373)
Security Update for Windows Server 2003 (KB961501)
Security Update for Windows Server 2003 (KB963027)
Update for Windows Server 2003 (KB967715)
Security Update for Windows Server 2003 (KB968537)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Server 2003 (KB969898)
Security Update for Windows Server 2003 (KB970238)
Security Update for Windows Server 2003 (KB970483)
Security Update for Windows Server 2003 (KB971633)
Security Update for Windows Server 2003 (KB973346)
Microsoft .NET Framework 3.5 SP1
Microsoft SQL Server 2005
Network Shutdown Module
Microsoft National Language Support Downlevel APIs
PowerCenter Client 8.1.0
{NAME} v1.8 (remove only)
QuietDisplayName=Shockwave Director 10.1.3
Macromedia Flash Player 8
Windows Imaging Component
Windows Server 2003 Service Pack 2
WinSCP 4.0.3
XML Paper Specification Shared Components Pack 1.0
Broadcom Management Programs
MSXML 6 Service Pack 2 (KB954459)
BusinessObjects Enterprise XI Release 2
Microsoft SQL Server VSS Writer
Aras Innovator
MSXML 4.0 SP2 (KB927978)
Informatica Mapping Template
Strumenti di Microsoft SQL Server 2005
File di supporto dell'installazione di Microsoft SQL Server (Italiano)
Java 2 Runtime Environment, SE v1.4.2_04
MSXML 4.0 SP2 (KB954430)
Microsoft SQL Server Management Studio Express
Microsoft SQL Server 2005 (SQLEXPRESS)
Microsoft .NET Framework 3.0 Service Pack 2
Adobe Reader 7.0.7
MSXML 4.0 SP2 (KB936181)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Microsoft SQL Server Native Client
