We have installed Aras Innovator 9.1 SP6 on our new Windows 2008 R2 server and it seems to have installed correctly into IIS7 however when we try to connect we get the following error from the client:
Aras Innovator client has failed to initialize.
This is despite registering the domain in SDNS. Are there any specific setting changes that need to be made in IIS7 to get Aras working?
Don't know if this will help, and I'm not entirely sure I had the exact error message (I had a lot of them, all day), but I did get things working (or at least I am logged in and making users) with 2008 R2. My problem stemmed from my IIS installation which was missing features and maybe also from 32-bit issues?. My errors ranged from error popups during install to other messages when I tried to access Aras. My configuration uses Server 2008 R2 and MS SQL Server Express 2008. If it helps, here are my notes on exactly what I did today:
22. Install Aras 9.2
A. Install IIS - Program Files->Administrative Tools->Server Manager->Roles->Add Roles
1. Check Web Server (IIS), Next, Next
2. Also enable All Application Development and Security, Basic Authentication
B. Set IIS Manager, Application Pools, Advanced Settings, Enable 32-bit applications -> TRUE
C. Launch InnovatorSetup.msi from server
1. Next, Accept & Next, Check all 3, Next, Default and Next, Complete and Next, Enter Key Next
2. For Web Alias enter "aras"
3. Set SMTP Server to "smtp.emailsrvr.com", Next
4. Vault Name "Default", URL "http://localhost/aras/Server/InnovatorServer.aspx", Local Path "D:\Aras\Vault", Next
5. Configure Database:
A. Database Server "SERVER\SQLEXPRESS", Create a new database
B. Server Authentication, ID: "sa" PW: [Secure Password], then click "Connect..."
C. Database Login Options, ID: "innovator PW: [Secure Password]
D. Database Options, Template: "Innovator Solutions", name: "InnovatorSolutions"
E. Click Configure database, Yes
F. Next, Install
D. Repeat for new Application Pools: IIS Manager, Application Pools, Advanced Settings, Enable 32-bit applications -> TRUE
E. .Net Client Config
1. Copy sdns.exe to client computer and run
2. http://192.168.2.231/aras, OK, then close when finished
F. IE Setup
1. Follow guide, use "http://192.168.2.231" as base site
G. Client PCs cannot have Avast Script Blocker running, must remove Avast and reinstall new Client.msi
Remeber in Point A-2 Also install: Security - Windows AuthenticationIt has to be installed before installing Aras Innovator.
Hi nevets2001uk,
I struggled with that as well, and have finally found the issue, at least in my set-up (Server: Win2008 R2 Standard, Client: Windows7 64bit).
When using the 32-bit version of IE8, everything works fine.
In order to start the 32-bit version instead of the default browser, I use a shortcut with the following properties:
"C:\Program Files (x86)\Internet Explorer\iexplore.exe" http://192.168.1.100/innovatorserver
Hope this works for you and others as well.
Thomas
Regards,
Do not install Innovator under c:\program files or c:\program files (64Bit). Choose another directory.
Take care that in IIS there is a default web site and all other web sites are stopped during installation.
This solved my installation problems!