Workflow
A Workflow is a visual representation or depiction of a sequence of operations defined as work. This may be the work of an individual, a group, or some kind of mechanism or machine. A workflow works as a model to represent a process or series of processes that can be systematically organized and applied repeatedly. A workflow software allows users who have little to no understanding of a complex system, like computers or computer programming, to assess and understand progress and work being done on a project.
http://en.wikipedia.org/wiki/Workflow