To help you realize your strategic PLM objectives, we offer optional subscription packages that deliver benefits unparalleled in the PLM industry. Subscriptions vary to fit your specific needs. Options include a combination of Aras's enterprise-class support, free training, discounted services, advanced productivity tools and FREE upgrades for all major and minor releases of Aras Innovator.
With an Aras subscription, you can be confident that your business is leveraging the most advanced PLM technology available and that you're doing so at a predictable, fixed cost. When you combine the power of an Aras subscription with our no-PLM-License-fee model, you get the lowest total cost of ownership in the PLM industry.
To ensure that you have the right software, service and support for your business, we offer 3 subscription levels: Basic*, Essential and Premier. Pricing for Aras Essential and Premier is based on your deployment scope while Aras Basic is available in convenient 5 user bundles, so you get just what you need.
And remember, subscriptions from Aras are completely optional. You can use the openly available Aras Innovator software without a subscription, completely customize your applications, do your own integrations to other systems, get community solutions., attend training, and leverage our free support resources. and much more. With Aras you always have options and you're always in control.
| PREMIER | ESSENTIAL | BASIC |
|---|---|---|
| Our most comprehensive offering — includes all the benefits of the Essential subscription, such as free training, unlimited hotline and online support from Aras, subscriber-only solutions, updates and more, as well as Upgrade Services for all major and minor releases, regardless of customization level — an unprecedented offering in the PLM industry. | Provides all the benefits of traditional enterprise software maintenance and much more. Includes free training, unlimited live hotline and online support from a dedicated Aras Support Engineer, access to subscriber-only tools and solutions, all service packs and updates, and big discounts on Aras Consulting Services. | A streamlined subscription option offered exclusively through the Aras Partner Network in 5 user packs. Includes access to subscriber-only solutions, all service packs and updates, productivity tools and more. Standard rates apply for Aras training and consulting, and all support is provided by an Aras Partner. |
To help you determine which option is right for you, the matrix below provides a side-by-side comparison of the benefits of each subscription. Global enterprises with dynamic processes in complex environments will recognize the value of the comprehensive support and all-inclusive upgrades included in Aras Premier. Cost conscious companies will appreciate the Essential package which provides the same benefits as Premier without the inclusion of Upgrade Services. And, if you’re smaller company or workgroup within a larger company and you prefer working directly with your local Aras Partner, the Aras Basic option may be right for you.
Still not sure? To learn more about the Aras subscription options and select the package that’s right for you, please contact an Aras representative or your Aras Partner.
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Premier
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Essential
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Basic
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Self-Service
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System
Upgrades |
Upgrade Services
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√
(Including Customizations) |
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Software
Framework |
Security Updates | √ | √ | √ | |
| Service Packs | √ | √ | √ | ||
| Microsoft Certified Versions | √ | √ | √ | ||
| Hot Fixes | √ | √ | √ | ||
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Active Directory / LDAP
Single Sign-On Integration |
√ | √ | √ | ||
| Open Releases |
√
Download |
√
Download |
√
Download |
√
Download |
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Solution
Software Access |
Subscriber Solutions | √ | √ | √ | |
| Commercial Solutions | √ | √ | √ | ||
| Community Solutions |
√
Download |
√
Download |
√
Download |
√
Download |
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Productivity
Software Access |
Solution Import Tool | √ | √ | √ | √ |
| Solution Export Tool | √ | √ | √ | √ | |
| Language Pack Tool | √ | √ | √ | √ | |
| Data Load Tool | √ | √ | √ | ||
| Vault Restore Utility | √ | √ | |||
| Legal | Software IP Indemnification | √ | √ | √ | |
| Documentation | Integrated System Help | √ | √ | √ | √ |
| Productivity Software Guides | √ | √ | √ | ||
| Installation & Configuration Guides | √ | √ | √ | √ | |
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Customer
Support |
Q&A Support Forums |
√
Login |
√
Login |
√
Login |
√
Login |
| myInnovator Support Portal |
√
Login |
√
Login |
Support Services
Provided by Aras Partner. Service Options Vary by Partner. Discuss Options with Partner. |
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| Live Hotline Phone Support | √ | √ | |||
| Dedicated Support Engineer | √ | √ | |||
| Developer Support | √ | √ | |||
| Escalation Management | √ | √ | |||
| System Optimization Support | √ | √ | |||
| Code Samples | Comprehensive | Comprehensive |
Open Source Only
Download |
Open Source Only
Download |
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Training
& Education |
Aras Scheduled Sessions |
Unlimited Free
Attendance Training Schedule |
Unlimited Free
Attendance Training Schedule |
Standard Rate
Training Schedule |
Standard Rate
Training Schedule |
| Standard OnSite Sessions |
Discounted Rate
More Information |
Discounted Rate
More Information |
Standard Rate
More Information |
Standard Rate
More Information |
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| Custom OnSite Sessions | |||||
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Consulting
Services |
Deployment Services |
Discounted Rate
More Information |
Discounted Rate
More Information |
Standard Rate
More Information |
Standard Rate
More Information |
| Best Practices Process Reengineering | |||||
| Data Migration Services | |||||
| Systems Integration Consulting | |||||
| Custom Software Development | |||||
| Configuration Optimization Services | |||||
Basic - Aras Basic subscriptions are available exclusively through the Aras Partner Network. Restrictions apply.
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