https://www.aras.com/community/f/applications/9457/cant-add-mac-address-when-requesting-a-license-keyTried to login to the aras platform today after a while, and get the error &quot; The Database is not available:License Key is invalid.&quot; So I tried to request the license key again, but in the request form it wont allow me to put in my desktops MAC addressja-JPTelligent Community 12https://www.aras.com/community/thread/4749?ContentTypeID=1Mon, 13 Apr 2020 13:20:31 GMT916d3f7e-8ddc-42f8-8d45-380822f51406:4941fcd2-47c1-4ffc-9f50-8005a9bb87e0Nithin Mahesh<p>Hi Duncanwilliamgibbons,</p> <p>Are you using this <a href="https://www.aras.com/support/LicenseKeyService/">link </a>to request the new license? Also I recommend using the MAC address from the Wireless LAN adapter WIFI which you can find by running the command ipconfig /all in a command prompt.</p> <p>Best,</p> <p>Nithin</p><div style="clear:both;"></div>