Aras 12: Error: Cannot access OAuth Server due to 500 (Internal Server Error)

Hi,

We are getting an error as "Error: Cannot access OAuth Server due to 500 (Internal Server Error)" while accessing Aras12. Please help me how to resolve this error.I'm attaching screenshot for your reference. 

Thanks

Sunil

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  • Hi there,

    I see you posted on the other thread about this same issue, but I wanted to leave a comment here for people who find this in the future. Aras Innovator 12.0 has new requirements from Aras Innovator 11.0. Please check Section 2.1.2 of the 12.0 Installation Guide and ensure you have all of the pre-requisite applications installed. 

    This particular issue seems to be most commonly associated with missing the ASP.NET Core/.NET Core Runtime and Hosting Bundle version 2.1.8.

    Chris

    Christopher Gillis

    Aras Labs Software Engineer

  • aras does a poor job of informing users that server requirements have changed.  I appreciate your diligence in responding to these messages, especially as gently as you do which is appreciated.  Nothing is more embarrassing than NOT reading the directions then asking for help only to be told to READ the directions.  

    My case was an upgrade and during an upgrade a user typically assumes the requirements have been previously met, furthermore, most software companies include the installation of necessary software.  

    Ill accept my portion of the blame for not reading, aras needs to do a better job of informing its users that requirements have changed, i mean you could have merely highlighted the section with a little note that said *ATTENTION*, instead aras chose to retroactively answer each question related to that specific issue on the community board.

    New aras looks good.

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  • aras does a poor job of informing users that server requirements have changed.  I appreciate your diligence in responding to these messages, especially as gently as you do which is appreciated.  Nothing is more embarrassing than NOT reading the directions then asking for help only to be told to READ the directions.  

    My case was an upgrade and during an upgrade a user typically assumes the requirements have been previously met, furthermore, most software companies include the installation of necessary software.  

    Ill accept my portion of the blame for not reading, aras needs to do a better job of informing its users that requirements have changed, i mean you could have merely highlighted the section with a little note that said *ATTENTION*, instead aras chose to retroactively answer each question related to that specific issue on the community board.

    New aras looks good.

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