Custom check Failed while update package

RE: Custom check Failed while update package

Bekzodbek Kobilov — Wed, 20 Oct 2021 08:13:11 GMT

Hi Pankaj,

did you solve the issue? I am getting the same error message as i am updating ARAS 12 SP9 to ARAS 12 SP18.

Thanks,
Bek

RE: Custom check Failed while update package

pankaj27b — Thu, 15 Jul 2021 10:32:21 GMT

Hello,

When we are trying to upgrade from Aras 12 SP9 to SP16 we are getting below error.

our error 2021-07-15 11:52:33,484 [ERROR] (5) - Aras.Tools.ArasUpdateCore.Implementations.Commands.CheckCompatibilityPackageCommand: Custom check failed.2021-07-15 11:52:33,487 [INFO ] (5) - Operation 'Install' failed

Could someone help.

Thanks,

Pankaj

RE: Custom check Failed while update package

Former Member — Fri, 09 Feb 2018 00:10:22 GMT

Hello Chris, Thank so much for the kind response. I reinstall Aras version 11.0 SP 11 and it solve the problem. Many Thanks, Dhiral.

RE: Custom check Failed while update package

Christopher Gillis — Thu, 08 Feb 2018 11:29:59 GMT

Hello, Based on the logs, it looks like you're trying to install the 11.0 SP11 demo environment which is only compatible with Aras Innovator 11.0 SP11. The latest version available on our website, and the version you've installed is 11.0 SP12. If you are a subscriber or partner, you can find the 11.0 SP11 CD Image and installer on the Aras FTP Site. If you are not an Aras subscriber, I recommend contacting our Community team for more information about this subscription benefit: info@aras.com Chris _____________________________________ Christopher Gillis Aras Labs Software Engineer