Image Browser Problem

RE: Image Browser Problem

Nathan H. — Mon, 08 Mar 2021 16:11:41 GMT

Clearing the cache fixed my issue with not being able to see the images. Still can't see the images that I added to the Customer folder. I tried adding an image to the Images folder and it is displaying. I guess I can just change the way I do things. Thank you for the help.

RE: Image Browser Problem

AngelaIp — Mon, 08 Mar 2021 16:02:33 GMT

Have you reset your browser cache? Does the browser debugger indicate something (e.g. 404 error).

I remember I had to change a corrupted link in a codetree files many years ago from "Clients" to "Client", but not sure which one...

RE: Image Browser Problem

Nathan H. — Mon, 08 Mar 2021 15:57:02 GMT

No, I had tried that too.

RE: Image Browser Problem

AngelaIp — Mon, 08 Mar 2021 15:56:02 GMT

Does it work when your add your images to a "images" subfolder -> Innovator\Client\customer\images ?

The customer folder is not directly linked into the imageTreeViewer.

RE: Image Browser Problem

Nathan H. — Mon, 08 Mar 2021 15:49:47 GMT

Angelalp,

Thank you for the suggestion, but my file has the updates made to it. Any other ideas?

RE: Image Browser Problem

AngelaIp — Mon, 08 Mar 2021 08:46:38 GMT

Hi Nathan,

this one is a known and common issue in Innovator 11. It should be a bug in codetree file ..\Client\scripts\ImageBrowser\imageTreeViewer.aspx

Your file should equal the left file shown in this image. Right side shows patched version: