Login page fails

RE: Login page fails

Eli Donahue — Thu, 30 Aug 2018 19:49:34 GMT

Hi fdxu168, If you are still having trouble with this installation, I recommend contacting Aras Support (support@aras.com). They will be able to walk through your configuration and troubleshoot with you. Eli

Eli Donahue Aras Labs Software Engineer

RE: Login page fails

Meismart — Wed, 01 Aug 2018 09:45:35 GMT

Hi fdxu. We has a similar problem where the 404 error was misleading, we had to disable the anonymous account in IIS to get this working.

RE: Login page fails

Former Member — Tue, 24 Jul 2018 06:33:11 GMT

Yes Oauth is installed. It looks like an issue with SP14, where it uses localhost in the oauthserver web config. By changing the localhost to the actual host name will fix this. However this wasn’t an issue in SP12 with localhost.

RE: Login page fails

Eli Donahue — Mon, 23 Jul 2018 15:21:26 GMT

Hi fdxu168, When you selected the components to install 11 SP14, did you include the OAuth Server? If you install 11 SP14 without the OAuth component selected, you will run into login issues. Eli

Eli Donahue Aras Labs Software Engineer

RE: Login page fails

Former Member — Mon, 16 Jul 2018 07:25:38 GMT

Ok, after further trials. The server where Sp14 installed and login works fine, didn't have Agent Service installed (default install). Also the above error seems to exist in the log file (C:\Program Files (x86)\Aras\Innovator\Innovator\Server\temp) whether login works or not. Interestingly the server that not working with login with SP14, and I uninstalled SP14 , and put SP12 back (with default install, no agent service). And the login works fine. Can anyone advise why it behaves like this?

RE: Login page fails

Former Member — Mon, 16 Jul 2018 03:16:34 GMT

The ArasInnovatorAgent service is installed on the same server, and the service is listening on port 8734.