https://www.aras.com/community/f/getting-started/6309/can-t-log-inAfter installing Aras I have got a login screen with the error shown in the enclosed screen grab. I have tried admin as user and Innovator as password and the database log-in, but without success. Can anybody provide help. Josefja-JPTelligent Community 12https://www.aras.com/community/thread/3489?ContentTypeID=1Tue, 10 Sep 2019 18:01:01 GMT916d3f7e-8ddc-42f8-8d45-380822f51406:8c952e6c-58e1-4a71-a814-fd9a0191db70Christopher Gillis<p>Hi Josef,</p> <p>I have a couple ideas of what this could be.</p> <p>Could you check to see if the&nbsp;<em>InnovatorSolutions</em> database exists in your SQL Server instance? You should be able to check this by connecting via the SQL Server Management Studio and looking under <em>Databases</em> in the sidebar.</p> <p>My second idea is that this could be a problem with the framework license that was entered during the installation or with the MAC address that the framework license was created against.&nbsp; Did you request a license by manually going to our <a href="https://www.aras.com/support/LicenseKeyService/">license request page</a> and typing in your MAC address, or did you follow the link to this page&nbsp;during the installation? From my personal experience, I&#39;ve run into trouble of manually entering in the wrong MAC address when requesting a license, so it&#39;s recommended that you follow the link in the installer to automatically populate this field.&nbsp;</p> <hr /> <p>Chris</p> <p>Christopher Gillis</p> <p>Aras Labs Software Engineer</p><div style="clear:both;"></div>