First-time login: Invalid object name 'LOCALE'.

RE: First-time login: Invalid object name 'LOCALE'.

neil.lindberg — Mon, 02 Mar 2020 15:49:16 GMT

Thank you for sharing this. Seems we found a solution! :)

RE: First-time login: Invalid object name 'LOCALE'.

neil.lindberg — Mon, 02 Mar 2020 15:48:09 GMT

NOTE: My dual install dev system is looking good now... both reachable.

NOW, I've my token, but how to use it with PostMan to do some AML w/o this darn 405!?

RE: First-time login: Invalid object name 'LOCALE'.

mstemple — Mon, 02 Mar 2020 15:45:34 GMT

Hey Neil,

Kind of same thing on my end. I had to bring in a colleague that had more experience with server database management, he did a very thorough manual deleting of old database traces, and then I was able to get a working new install. It is frustrating that ARAS does not remove these traces in its included uninstall, and I still don't know what really went wrong on the first once, nor do I know what specific part of the old installs were causing the issue.

All I can say to people reading this from Google is - do a very thorough removal of old databases through a SQL server manager. This seemed to work for me.

RE: First-time login: Invalid object name 'LOCALE'.

neil.lindberg — Mon, 02 Mar 2020 15:45:06 GMT

Use the MS SQL Management Studio to see if there is a table under your db, "innovator.LOCALE".

PATH: Databases > YOUR_DB_NAME (default InnovatorSolutions) > Tables:

Mine were not there so I had to meticulously remove users from previous install attempts, also using MSSMS, throughout the DB, and reinstall.

Of course, this is way late. Just hoping to help the next person stuck here...

RE: First-time login: Invalid object name 'LOCALE'.

neil.lindberg — Mon, 02 Mar 2020 15:36:55 GMT

viola... so, I guess my solution was super full cleanup using MSSMS - that's all references to my 11 install users - I got a warning when doing the reinstall and had to goto: Databases > System Databases > master > Security > Users, and then delete my innovator11/innovator_regular11 users there too. Just pointing that out. I think we should move all this to Stack Overflow in some sort of Aras channel. It'd be great to feel like there was actual community around this, and community.aras.com was support. This was a real pain in the ass.

NOTE: I DO see this stuff now:

RE: First-time login: Invalid object name 'LOCALE'.

neil.lindberg — Mon, 02 Mar 2020 15:28:16 GMT

I meticulously walked through the mess using Microsoft SQL Server Manangement Studio, as Admin, and deleted any reference to my innovator11 and innovator_regular11 users. I also deleted my InnovatorSolutions11 db altogether. Again, reinstalling, I saw this for the first time doing 11. Before it just kinda hung awhile, no feedback, I thought that was just a UX improvement between 11 and 12...

RE: First-time login: Invalid object name 'LOCALE'.

neil.lindberg — Mon, 02 Mar 2020 14:56:30 GMT

As you can see, my 12 has a ton more tables. These do include "innovator.LOCALE". My Innovator11 db includes none of these. I've tried re-installation of 11 to no avail. Section 8 of the guide didn't shed any light on this problem.

RE: First-time login: Invalid object name 'LOCALE'.

neil.lindberg — Thu, 27 Feb 2020 22:23:46 GMT

Same problem, but different setup. I wanted a 12 and 11 both on the same machine. I had it all working, but I had 12 installed all with defaults and then 11 with tacked-on "11"s everywhere. When writing a guide I decided it should approach at the least different versions on the same system. So, I uninstalled both versions, deleted the associated DBs, and re-installed where both used settings that included the version number (folder locations, paths, vault folder, etc. - db users, everything). I can log into 12 right away w/o issue. 11 shows this error when attempting to log in... I've not found my answer in this thread, but will comment when I do.

RE: First-time login: Invalid object name 'LOCALE'.

Christopher Gillis — Thu, 10 Oct 2019 20:22:39 GMT

Since you haven't been able to make changes to it, you can simply delete it.

RE: First-time login: Invalid object name 'LOCALE'.

mstemple — Thu, 10 Oct 2019 20:09:58 GMT

Is there anything that I should do with the old database before uninstalling and reinstalling ARAS?

RE: First-time login: Invalid object name 'LOCALE'.

Christopher Gillis — Thu, 10 Oct 2019 19:11:12 GMT

My best guess is that there's some kind of silent error happening that's preventing the SQL Server users from being fully configured.

Here's a few things you can try.

Since this is all on your PC, you can check out this blog post on configuring a dev machine to make sure you have all of the pre-requisites
Create a new database through the installer
1. Try running the installer with administrative permissions
2. Use the sa SQL Server user to create the database

Chris

RE: First-time login: Invalid object name 'LOCALE'.

mstemple — Thu, 10 Oct 2019 18:55:46 GMT

I tried unchecking db_accessadmin but that did not change anything. I used Windows Authentication credentials and do have admin access to the server.

RE: First-time login: Invalid object name 'LOCALE'.

Christopher Gillis — Wed, 09 Oct 2019 19:08:49 GMT

Hello,

I compared the screenshots you sent me with the settings on a 12.0 database I have set up locally. I'm seeing a difference in that the users in my database don't have db_accessadmin membership. I'm not sure this alone would cause the issue, but it does indicate that these users were configured differently than expected.

Can you confirm that you have administrative access on the machine running SQL Server? When you run the installer, are you configuring the database using Windows Authentication credentials or with the built in sa SQL Server user?

Chris

RE: First-time login: Invalid object name 'LOCALE'.

mstemple — Wed, 09 Oct 2019 13:41:10 GMT

Hey Chris,

I am still encountering the same error. Can you take a look at the permissions in my previous reply and let me know if anything looks wrong?

Thanks,

RE: First-time login: Invalid object name 'LOCALE'.

mstemple — Thu, 03 Oct 2019 19:41:07 GMT

Hey Chris,

Thanks for the response. I have opened up the users in MS SQL Server Management Studio for the database and have checked the following roles to try to match what I read in the install guide. Is this the correct spot I should be setting these? Do these look correct to you? I'm pretty new to all of this.

Thanks,

RE: First-time login: Invalid object name 'LOCALE'.

Christopher Gillis — Wed, 02 Oct 2019 14:51:06 GMT

Hello,

I haven't seen this issue before myself, but I found some older forum posts that suggested this was an issue with the configuration of the SQL Server users. Typically the Aras Innovator installer handles this configuration of the users automatically, but I've seen people report other login issues when they tried to install Aras Innovator onto a machine that they did not have admin privileges for.

I'd recommend trying to configure these users manually to see if that resolves the issue. Section 8 of the Aras Innovator installation guide covers how the users in SQL Server need to configured. You can find that document as well as some other useful guides here.

Chris

Christopher Gillis

Aras Labs Software Engineer

RE: First-time login: Invalid object name 'LOCALE'.

mstemple — Wed, 02 Oct 2019 13:43:33 GMT

Surely someone has seen this issue before. Any advice would be appreciated.

RE: First-time login: Invalid object name 'LOCALE'.

mstemple — Fri, 27 Sep 2019 19:18:20 GMT

Bumping this thread for additional advice. I would really like to get going using the software, but this error has us stumped.