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Aras InnovatorEdge API manager - release 1.5.0 is live !

Vian Abraham — Wed, 27 May 2026 19:20:05 GMT

Aras InnovatorEdge API manager - release 1.5.0 is live !

The business features and benefits are as follows:

Foreign Property values accessible in API Responses
Filter Workflow Activities by Change Order Type (‘Work Item’ Type)
Enhanced Workflow Actions (Refuse, Delegate, Authentication)
API Key Expiration Management
Bug fixes

To get access to this new service, follow these steps: Get Started With InnovatorEdge API.

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✨ Improvements

Foreign Property values accessible in API Responses
You can now retrieve values from foreign properties directly through the API.
Benefit: Get richer, more complete data in a single request - just like viewing an item in the UI.
Example use case: Retrieve a Part along with details from related entities (e.g., owned_by_id description) without additional queries.
More details in the Edge API CookBook.
Filter Workflow Activities by Change Order Type (‘Work Item’ Type)
New filtering allows you to retrieve workflow activities based on the type of the related Work Item (e.g. to only retrieve approvals related to Express ECO, or only MCO).
Benefit: Easily focus on relevant workflow activities and organize approvals by business processes.
Example use case: show only “Express ECO” approval tasks in a dashboard for a specific team.

More details in the Edge API CookBook.

Enhanced Workflow Actions (Refuse, Delegate, Authentication)
Workflow actions now support refusing or delegating tasks, and allow authentication input (password or e-signature) when required.
Benefit: External applications can fully replicate real workflow behavior with proper validation and control.
Example use cases:
- Delegate a task to another identity directly from an external app
- Require password confirmation for critical approvals
- Refuse a task and trigger an escalation process automatically

More details in the Edge API CookBook.

API Key Expiration Management
You can now define expiration dates for API keys, with visual warnings for API keys that are missing or nearing expiration. Expiration dates are optional for API keys.
Benefit: Improved security and better control over API access.

More details in Managing API keys and Access tokens.

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🐞 Bug Fixes

Corrected inaccurate $count results with filtered relationships - IH-10141
$count now returns accurate count results when the query contains filters on relationships.
Example: count the number of Parts containing related Documents.
Improved validation of invalid filters in queries - IH-12672
The API now properly returns errors when filters are incorrect, instead of ignoring them.
Example: a query to count items with filter on a non-existent property now properly returns an error “400 Bad Request”.
Fixed unrelated discussion comments appearing in results – IH-11984
Only discussion comments linked to the requested item are now returned.
Fixed login conflict during multiple API calls - IH-12833
Resolved the issue “already logged in with different credentials”, appearing when multiple API calls occurred in a short time, such as during mass imports. This ensures stable integrations with external tools or multiple file uploads.

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Service Overview

Aras InnovatorEdge API Manager (“Edge API”) is designed to easily create, define and publish APIs exposing data stored into Aras Innovator. Edge API enables secure, governed, and high-performance access to enterprise data managed within Aras Innovator. Acting as a bridge between the digital thread and external consumers, the Edge API provides a standardized, policy-driven interface for sharing Innovator data across diverse contexts.

To learn more, check the Edge API product documentation and the use cases, features and benefits. Check the entitlement & licensing in the Aras InnovatorEdge service description.

No access to the links? Create an Aras Community account using the login page. If your account already exists, you may need to reset your password.

Upgrades Documentation

Vian Abraham — Tue, 24 Mar 2026 15:47:53 GMT

All Portal users can click on the Upgrade menu to view upgrade related documentation.

Project Team

Vian Abraham — Tue, 24 Mar 2026 15:55:52 GMT

You can view the list of contacts involved in your upgrade along with their role from the upgrade project page in the Subscriber Portal. This list contains contacts from the following groups:

Your organization
Your partner (if applicable)
Aras Upgrades team.

This list can serve as an indicator of contacts that have full access to your upgrade page. Such contacts can perform all the actions described in this document.

Project Issues

Vian Abraham — Tue, 24 Mar 2026 15:59:58 GMT

This sections discusses how you can track, manage, and communicate on your upgrade project's issues

Projects

Vian Abraham — Fri, 22 May 2026 19:28:55 GMT

Intro

Project Page

Once you select Upgrade>Project, you should expect to see a list of upgrades you have access to.

When you select a particular upgrade, you will see general project information along with the following tabs:

Each tab allows you to view and/or manage various aspects of your active upgrade(s).

Access

The following portal users will have access to a given active upgrade:

Any portal user listed in the project Team. If you do not have access to a project you are working on, please request to be added by the Project Coordinators
1. Email notifications are typically sent to users assigned a defined role within the project’s contact list.
Users assigned the role Support or Admin on their account.
Users who are a member of an enabled Channel Partners
Users listed in your Extended Team Member list

Upgrade Issues Tracking

Vian Abraham — Tue, 24 Mar 2026 16:06:55 GMT

The issue table allows you to perform the following tracking actions:

View the list of all upgrade issues reported by you and Aras Upgrades under the Issues Tab.
You can search on issues.
Sort on Issues by any column
You can export a report of your issues based on a set filter.
Filter by Open and Awaiting Customer Feedback,
- The Awaiting Customer Feedback filter will allow you focus on IRs that require your feedback. It will specifically filter IRs with state Testing and Waiting for Customer.
Priority, Severity, and Reference # columns are now included on Issues Table

Report Upgrade Issues (Regressions)

Vian Abraham — Tue, 24 Mar 2026 15:45:20 GMT

1 Access your Active Upgrade in Subscriber Portal

Sign in to the Subscriber Portal and navigate to Upgrade → Projects.
If you have access to multiple upgrade projects, select your upgrade project from the dropdown menu.
Be sure that the project’s status is “testing”
Go to the Issues tab and click on New Upgrade Regression.

2 Production Environment Check

Before proceeding, you will be prompted to indicate whether the regression being reported is reproducible in the production environment. This step ensures that only upgrade regressions are submitted through the portal.

If you select Yes: You will be redirected to file a Support Incident, as production issues are managed via Support.
If you select No: You may continue to the IR creation form.

3 Complete the IR Form

Provide clear and detailed information to facilitate efficient triage:

Complete the fields that are required noting that some have minimum character requirements; the Submit button will become available once all required information is provided.
Steps to Repeat, Expected Behavior, Actual Behavior, and Additional Information fields support rich text and inline images.
Attach relevant files, such as screenshots, logs, or sample data.

4 After Submission

Upon submitting the form:

Your IR is created and certain values are automatically populated by the system for upgrade work.
A confirmation page will display a link to the newly created IR and a link to return to your project.
Your Aras project team will receive email notifications to initiate triage.

5 Viewing and Tracking Your IR

You can view all details you have provided and comment on the IR in the Subscriber Portal. Use IR Comments to add updates or respond to questions from the Aras team (see below).

Upgrade Project Timeline in the Subscriber Portal & More

Vian Abraham — Fri, 22 May 2026 17:44:01 GMT

Upgrade Project Timeline is Now Available in the Subscriber Portal & More

Our next release will contain significant updates to the upgrade page in the Subscriber Portal.

Summary

We’ve introduced a new Project Overview section on the upgrade project page that brings together key information in one place. This includes the project comment section and a comprehensive project report outlining the project plan and important metrics.

These updates are designed to give subscribers better visibility into their project status, helping them stay informed and on track throughout the upgrade process.

Details

This enhancements below are designed to give subscribers better visibility into project status and progress, helping them stay informed and aligned throughout the upgrade lifecycle.

All open upgrade projects will now include a dedicated Project Report that provides a near real-time view of key upgrade metrics. This report consolidates critical project information in one place, including:
- Project dates
- Project plan details
- Testing progress charts and metrics
- Insights related to upgrade issues
The Upgrade Project Page is wider to allow Subscribers to see more content on the page
The comment section can be collapsed and expanded for better visibility on the project report
A link to the demo of the page is included on the page

For more information regarding managing your upgrades in the Subscriber Portal, please view the Upgrade FAQ.

Additional improvements in this release:

When an SI or IR is locked by a internal user, the subscriber will see an indicator that the item is locked. If they try to close a locked SI or IR, the message was improved to be more informative and user friendly to end users
Subscribers can add other recipients to an SI in the Support Incident request form in the Subscriber Portal (see below). This allows relevant contacts to the request to be copied on the SI exchanges once the SI is submitted which streamlines the process of including necessary contacts on the SI

Project Overview

Vian Abraham — Tue, 24 Mar 2026 15:36:55 GMT

Introduction

Use the Project Overview tab for project tracking and communication with all project contacts.

For more information on this section of the upgrade page in the Subscriber Portal, please review the following resources:

Quick Video on Upgrades Tracking and Communication in the Subscriber Portal
Guide for Upgrades Tracking and Communication in the Subscriber Portal available on the Upgrade page

Project Comment Section

Please use the project comment section for exchanging updates and discussions that pertain to the overall upgrade project, rather than a specific regression issue. Examples include:

“Completed installation of the latest pass; commencing system-wide testing next week.”
“Project milestone achieved: 75% of test cases executed.” -

This section is ideal for sharing status updates, planning information, and cross-functional coordination. Please reserve detailed discussions on particular issues for the relevant issue (IR). Note: Comments posted here are visible to the Aras project team, and designated recipients will receive email notifications.

Project Report Section

All open upgrade project will have a unique project near real time report containing key upgrades metrics such as project dates, project plan, project testing progress chart and metrics, and other metrics related to upgrade issues.

General project information, please see the description of the following fields below
- Upgrade: lists your current and target release for the upgrade
- Status: your project's status
- Status Details: description of your project's status
- Start Date: the Target Start of your upgrade
- Expected Finish Date: your scheduled project completion date
Project Timeline: this is your scheduled project timeline displayed by milestone and time. When hovering over one of you project's milestones, you will be able to see millstone details such as Completed Milestones will be displayed in dark blue while incomplete milestones will be displayed in light blue color
Testing Burndown Progress
- Chart
  - Remaining Tests Estimate: first date is the plan start date of your Major Regression Testing milestone and the last is the plan start date of the “Minor regression testing" Milestone
  - Remaining Tests Actual: all testing progress data reported by the Customer Project Lead
- Test Plan Completion: is the value of the latest "testing progress" reported by the Customer Project Lead
- Last Testing Progress Reported Date: is the date in which the last testing progress was reported
Open Issues Section
1. Issue Progression by Week: this report will show the status of your open upgrade issues per week for the last 6 month. This chart provide a visual of your project's active issues overtime during the testing phase while the pie chart on the right displays the count of your current open issues by status
2. Open Issues by Status: shows the count of the current open issues by status
Bottom metrics sections:
1. Total Issues Created: number of all issues reported for this project
2. Issues Waiting for Subscriber Feedback: number of IRs with an open question to the Subscriber
3. Issues in Aras Development: number of IRs with status in Aras development
4. Issues in Aras QA and Staging: number of IRs in Aras QA and number of IRs that are in Staging for the next pass
5. Issues Available for Subscriber to Test: number of IRs with status Testing; where a solution was delivered in a pass and the Subscriber needs to test to verify the solution then close the IR
6. Total Issues Closed: number of IRs that were closed for this project
Other considerations
1. This report runs approximately every 3 hours. Please check the Last Data Refresh Time.
2. If you have any suggestions or feedback on this report? Please submit it here.
3. If you would like to expand the report, please click on the button
4. If you would like to report an upgrade issue (IR), please find the "New Upgrade Regression" button on the Issues page

Aras MFT

Vian Abraham — Tue, 29 Apr 2025 20:10:28 GMT

Introduction

Effective May 24, we are officially transitioning from FTP to Aras MFT. This change is part of our ongoing commitment to providing a more secure, efficient, and user-friendly file handling experience.

Requesting an Aras MFT Account

If you are unsure whether your organization has an Aras MFT account, please reach out to your Portal Admin (listed under Our Account> Team tab). If you would like to request an Aras MFT account please contact Aras Support, and include "Aras MFT" in the name of your Support Incident. Aras Support will help to initiate the Aras MFT account creation process. Once this has been done, follow the steps below to activate your Aras MFT account.

Activating your Aras MFT

Accessing the site requires credentials that will be provided through a Welcome Email (see screenshot below).

Below are steps for activating your file management account:

You will receive an email from mft-no-reply@aras.com
Click "create your password now"
Set a secure password
Go to the URL provided in the welcome email
Use the username provided in the welcome email and password set in previous steps
You should see the same files you have access to on the FTP site
Share the credentials with others in your organization

How to Use

The new Aras MFT is easy to use and offers familiar UI, please review the sections below for your record:

Uploading Files

Login to the Aras MFT site
Navigate to Subscribers> [Your Account Name]
You will have the option to upload a file or a folder, and add new folder or file directly into your space.

Downloading Files

To download a file in your space, please use the Download Action to do so, available on the right hand side of the screen.

Accessing Aras Subscription Files

When you login, please select "Product Releases" to access files available to you as a subscriber.

Access Problems

If you did not receive the welcome email, please contact Aras Support, and include "Aras MFT" in the name of your Support Incident.
If you are not a portal admin and would like to have access to the Aras MFT, please reach out to your portal admin. (listed under Our Account> Team tab)
If you've forgotten your password or cannot locate it, please use the "forgot your password" option in the login page. IMPORTANT NOTE: please share the new password with your support and admin team members. (listed under Our Account> Team tab)
If you've reviewed all the notes above and you are still having issues accessing Aras MFT, please contact Aras Support, and include "Aras MFT" in the name of your Support Incident.
If you are a partner and would like to access your customer's data, please ask your customer to reach out to Aras Support to confirm that you should have access to their files.

Key Benefits of the new Aras MFT

Enhanced Security & Compliance: Aras MFT offers built-in end-to-end encryption, access controls, and audit logging, ensuring your data is always protected.
Improved Reliability & Performance: No more failed transfers or connection issues exist. Aras MFT provides a seamless, cloud-based experience for effortless file sharing and retrieval.
User-Friendly Interface: With an intuitive web-based dashboard, you can upload, access, and share files easily without needing complex FTP configurations.
Advanced Collaboration & Automation: Aras MFT supports team collaboration, automated workflows, and integrations with popular tools, making file management more efficient than ever.
Accessible Anytime, Anywhere: Aras MFT is a cloud-native solution that allows you to securely access and manage files from any device, anywhere in the world.

ACE 2026

Vian Abraham — Thu, 30 Apr 2026 15:26:11 GMT

The following topics were presented during the training tracks at ACE 2025 in Miami, FL. The PDFs used in the sessions can be downloaded from the links below (links are coming soon!)

ACE 2026 Dashboards and Reporting

ACE 2026 Extending Variability - Variant Management Final

ACE 2026 Introduction to Variant Management Final

ACE 2026 Edge Builder Guide

ACE 2026 InnovatorEdge AI Training Guide

ACE 2026 Innovator Edge API Training Guide 1.0

Aras Innovator PLM Essentials Student Guide July 2025

How to Contact Aras Support

Vian Abraham — Mon, 27 Apr 2026 13:45:21 GMT

Aras subscribers may contact Aras Support in one of three ways. If you are a member of your company's Aras Support group, you may contact us:

Directly in the subscriber portal under the Support>Support Incidents - New Support Incident
If the problem you are reporting is of high severity, please call Aras Support at:
1. USA Toll Free: 1-855-811-2727
2. International: +1-978-806-9400
3. Japan Direct: 03-5797-7917

Support Incidents Management

Vian Abraham — Wed, 22 Apr 2026 18:16:45 GMT

1. Communication

Please use the comment section to communicate with Aras teams regarding your request.

2. Update Priority

You can edit the priority of the SI by clicking on the pencil button available under the priority field. This helps our teams manage work based priority.

3. Close Support Incidents

You have the option to close Support Incidents directly from the Subscriber Portal by following the steps below:

Open any SI
Click on the "Close SI" button
Provide a reason for closing the SI. You will be presented with the options shown in the figure below:
Click “Close Support Incident” to mark the SI as closed, this will notify Aras teams of this action and reason

Subscriber Portal Enhancements (April 23th)

Vian Abraham — Wed, 22 Apr 2026 18:00:14 GMT

We've made recent improvements to the Subscriber Portal related to the following areas:

Support Incidents Management
- Subscribers will have the option to close Support Incidents directly from the Subscriber Portal. This self‑service capability improves SI tracking and helps reduce time to closure. Please review the Support Incident Management FAQ for more information.

Upgrades
- Improvements were made to the Upgrade Issues table. These updates provide Subscribers with better visibility and control when managing upgrade issues throughout the testing phase. For more information on, view the Upgrade Issue Tracking FAQ. See list of improvements below:
  - All columns are now sortable
  - Columns for Severity, Priority, and Reference # were added
  - A new filter "Awaiting Customer Feedback" was added to allow Subscribers to view IRs assigned to them such as IRs with the status Testing and Waiting for Customer
Partners
- The Partner Portal has been fully deactivated, with all existing links redirected to the listed areas below. This helps streamline the partner experience across our digital tools. For additional information, please refer to this post.
  - Partners can now access partner related resources on the Aras Community Site
  - Partners can use the Subscriber Portal for Subscription management; managing Support Incidents, Upgrades, Subscription information, etc
- Partner sub‑accounts are now available on the Subscriber Portal sign‑up page, enabling partner sub‑accounts to self‑register without manual assistance.
Miscellaneous
- We added Saas KB under Support in the Subscriber Portal

Aras InnovatorEdge API manager - release 1.4.0 is live !

Vian Abraham — Tue, 21 Apr 2026 13:46:45 GMT

The business features and benefits for Aras InnovatorEdge API manager - release 1.4.0 are as follows:

On-the-fly query execution responses returned with native JSON types
Recommended properties for “GetItemAllVersions” action
Additional Properties for Workflow Activities (InBasket Tasks)
Reduced Calls to Innovator in OData flow
Bug fixes

To get access to this new service, follow these steps: Get Started With InnovatorEdge API.

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✨ Enhancements

Return on-the-fly query execution responses with native JSON types
1. The API now supports returning on-the-fly query execution responses using native JSON data types, such as numbers and booleans, instead of returning all values as strings.
2. Benefits: Improves data consistency and simplifies integration with modern applications by removing the need for manual type conversion.
3. Example use cases:
  1. Direct consumption of API responses in strongly typed applications
  2. Improved compatibility with analytics and AI tools
  3. Reduced data transformation logic in integrations

Recommended Properties for “GetItemAllVersions” action
1. The API now provides guidance on recommended properties when using the GetItemAllVersions action. The recommended properties are generation and major_rev.
2. The UI prompts users to automatically include these properties in the schema when this action is selected.
3. Benefits: Ensures more meaningful and complete responses when retrieving item generations or versions.

Additional Properties for Workflow Activities (InBasket Tasks)
1. New properties are now exposed when retrieving InBasket tasks:
  1. Source item (workflow process context)
  2. Work item (e.g., PR, ECO, MCO)
  3. 'Assigned To’ Identity
  4. Claim flag (true/false)
2. Benefits: Provides richer context and improves usability of workflow-related data.
3. Example use cases:
  1. Better task tracking in external applications
  2. Improved workflow visualization
  3. Enhanced reporting on workflow activities

Reduced Calls to Innovator in OData Flow
1. Performance optimizations have been introduced to reduce the number of calls to Innovator per OData request. This includes caching of the Innovator token provider and access tokens.
2. Benefits: Improves performance and reduces number of user tokens used for API calls.

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🐞 Bug Fixes

Workflow Activities Exposure Not Properly Filtered

Fixed an issue where InBasket tasks were returned for all ItemTypes, even those where the Workflow Activities extension was not enabled. The API now correctly returns only Workflow Activities associated with ItemTypes where the extension is enabled.

Incorrect my_assignment Value in Workflow Activities

Resolved an issue where the my_assignment property returned inconsistent values depending on the request format (e.g., with or without $expand). The API now consistently returns the correct value across all query variations.

Excessive Creation of Innovator Sessions (Redis Risk)

Fixed an issue where requests without cookies created new sessions in Redis, potentially leading to memory exhaustion and service outages.
The API now ensures cookies are properly managed and reused; requests without cookies can now be rejected when configured to prevent uncontrolled session creation.

Incorrect Error Messages During API Schema Publishing

Resolved an issue where publishing an API schema produced incorrect or misleading error messages when the schema included polyitems, multivalue lists, or multilingual string properties.
Publishing now correctly supports these configurations and provides accurate feedback.

File Upload Failure for Non-Admin Users

Fixed an issue where file uploads failed for users who had permission to edit the parent container but lacked permissions for specific file groups.
The API now correctly allows file uploads based on parent container permissions, aligning behavior with expected access control.

JSON $metadata Endpoint Returning 500 Error

Fixed an issue where the JSON $metadata endpoint returned a 500 error when the API schema included the Discussion Comments (Secure Social) extension.
The endpoint now returns metadata correctly in JSON format when the extension is included.

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Service Overview

To learn more, check the Edge API product documentation and the use cases, features and benefits. Check the entitlement & licensing in the Aras InnovatorEdge service description.

No access to the links? Create an Aras Community account using the login page. If your account already exists, you may need to reset your password.