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SUPPORT Q&A - ECR Workflow Owner question

Viktor Anderson - Thursday, October 19, 2006 9:29 AM:

I have a question on how the owner assignment works in the ECR process. When an owner is assigned on the form, it is automatically applied to the tech review assignments and the disposition. The item on the form is owned_by_id and I can not figure out how that is related to owner on the workflow map. Any insight would be greatly appreciated.


PeterSchroer - Thursday, October 19, 2006 9:31 AM:

No direct mapping… but I’ll explain.    All Items have 3 special properties, created_by_id,  owned_by_id and managed_by_id.    These are used in various business logic,  including the change management workflows as you found out.
Permissions and Workflow assignments are assigned to Identies.  We have 3 reserved Identities,  Creator, Owner,  Manager,  which map dynamically to the 3 properties on the Item.   So a Workflow Map with an assignment to Owner or Creator,  will map dynamically at run-time to the  created_by_id or owned_by_id of the Item that is being routed by the Workflow process.
The workflow map itself has an Owner.  The workflow engine uses this person as an assignee when either something goes wrong,  or when there is an escalation event (someone took too long to complete an Activity) and there is no escalate-to identity specified on the Activity. 


storl - Thursday, July 28, 2016 10:27 AM:

Hi,

Is it possible to create your own reserved identities in case you need more than 3 in one itemtype?

I now have an ItemType for which I need the Creator (to submit and fill some fields), the Owner for assigned actions, the Manager for the first review, but I also need a second reviewer.

Thanks in advance.

Best regards,

Lisa



edonahue - Tuesday, September 27, 2016 2:24 PM:

Hi Lisa,

Do you need all of those identities in one Workflow activity, or do you need them throughout different activities in the ECR's workflow? For example, if you need one identity to review the ECR in Activity "A" and the second reviewer to review the ECR in Activity "B", you can assign both to the Manager identity and then change the user(s) assigned to the ECR's managed_by_id property after Activity A is complete.

The Aras Community site has a community project with scenarios for Workflow Automation that may help you implement your use case: 

https://www.aras.com/projects/project-view.aspx?id=563A27F568A14B559F63E6980B40D275



storl - Monday, October 10, 2016 9:36 AM:

Hi Eli,

Thank you for your response. It will be separate activities, so your solution will probably work. Thank you!

Best regards,

Lisa