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SUPPORT Q&A - Error after login in web client

prabhu - Wednesday, July 11, 2007 2:59 PM:

 

 

 

Hi,

I am getting the below error (screen shot attached), after login into the web client. I am using default "admin" login. Please advice.

I appreciate your quick response. Thanks in advance.

Regards,

Prabhu T

Aras-After-Login-Error



Bill - Wednesday, July 11, 2007 3:27 PM:

Hello, Prabhu T, and welcome to the forums.

It is likely that you have a proxy server on your netwrok.  Aras Innovator cannot finish downloading the controls to your client, because it cannot authenticate itself as "you".

I reccommend asking your netwrok admin to allow an exception in the proxy server for port 80 of that machine.

-Bill



prabhu - Friday, July 13, 2007 4:24 PM:

Dear Bill,

Thanks for your response. FYI, I am not working in a network. My PC is a standalone Windows 2003 Server installed with a active directory. I have logged into the system as one of the active directory user which has all admin rights; also  I installed ARAS in this user account only.

In order to give more information to you, I have given my proxy settings (it is a blank one... I didn't set anything there) and detailed error message of my previous post screen shot. Please advice. Waiting for your reply.

Regards,

Prabhu T

My proxy settings

 

 

 

Detailed error message of my previous post screen shot 


The remote server returned an error: (401) Unauthorized

--------------------------------------------------------------

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.Net.WebException: The remote server returned an error: (401) Unauthorized.
   at System.Net.HttpWebRequest.GetResponse()
   at System.Xml.XmlDownloadManager.GetNonFileStream(Uri uri, ICredentials credentials)
   at System.Xml.XmlDownloadManager.GetStream(Uri uri, ICredentials credentials)
   at System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri, String role, Type ofObjectToReturn)
   at System.Xml.XmlTextReaderImpl.OpenUrlDelegate(Object xmlResolver)
   at System.Threading.CompressedStack.runTryCode(Object userData)
   at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
   at System.Threading.CompressedStack.Run(CompressedStack compressedStack, ContextCallback callback, Object state)
   at System.Xml.XmlTextReaderImpl.OpenUrl()
   at System.Xml.XmlTextReaderImpl.Read()
   at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
   at System.Xml.XmlDocument.Load(XmlReader reader)
   at System.Xml.XmlDocument.Load(String filename)
   at Aras.Client.Controls.MainMenu.XMLMenuAppletDeclarator.run(MainMenu menu, String RelativePath)
   at Aras.Client.Controls.MainMenu.MainMenu_StartEventHandler(Object sender, EventArgs e)
   at System.Windows.Forms.UserControl.OnLoad(EventArgs e)
   at System.Windows.Forms.UserControl.OnCreateControl()
   at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
   at System.Windows.Forms.Control.CreateControl()
   at System.Windows.Forms.Control.WmShowWindow(Message& m)
   at System.Windows.Forms.Control.WndProc(Message& m)
   at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
   at System.Windows.Forms.ContainerControl.WndProc(Message& m)
   at System.Windows.Forms.UserControl.WndProc(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
   at System.Windows.Forms.Control.ActiveXImpl.System.Windows.Forms.IWindowTarget.OnMessage(Message& m)
   at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)


************** Loaded Assemblies **************
mscorlib
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///D:/WINDOWS/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
System
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///D:/WINDOWS/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
Utils
    Assembly Version: 8.1.1.5357
    Win32 Version: n/a
    CodeBase: localhost/.../Utils.DLL
----------------------------------------
System.Windows.Forms
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///D:/WINDOWS/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///D:/WINDOWS/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
Accessibility
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///D:/WINDOWS/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
Microsoft.mshtml
    Assembly Version: 7.0.3300.0
    Win32 Version: 7.0.3300.0
    CodeBase: file:///D:/WINDOWS/assembly/GAC/Microsoft.mshtml/7.0.3300.0__b03f5f7f11d50a3a/Microsoft.mshtml.dll
----------------------------------------
Vault
    Assembly Version: 8.1.1.5357
    Win32 Version: n/a
    CodeBase: localhost/.../Vault.DLL
----------------------------------------
TreeTable
    Assembly Version: 8.1.1.5357
    Win32 Version: n/a
    CodeBase: localhost/.../TreeTable.DLL
----------------------------------------
System.Configuration
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///D:/WINDOWS/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
    Assembly Version: 2.0.0.0
    Win32 Version: 2.0.50727.42 (RTM.050727-4200)
    CodeBase: file:///D:/WINDOWS/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
StatusBar
    Assembly Version: 8.1.1.5357
    Win32 Version: n/a
    CodeBase: localhost/.../StatusBar.DLL
----------------------------------------
MainMenu
    Assembly Version: 8.1.1.5357
    Win32 Version: n/a
    CodeBase: localhost/.../MainMenu.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

<configuration>
    <system.windows.forms jitDebugging="true" />
</configuration>

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.