JohnR - Wednesday, March 2, 2011 9:35 AM:
We are new to Innovator and have recently installed 9.2. All was well, we then attempted to install the Program Management Community Project. We are aware that the versions were not compatible, but how bad could that be?
We got an error message during the install of the Program Management Module:
****ErrorMessage****
The 'package' start tag on line 4 does not match the end tag of 'imports'. Line 5, position 3
********************************************
After that we decided to install the meetings example and see if that would work.
We got the following error message:
*****ErrorMessage****
faultstring:RecurseCheck
faultdetail:Bad Property name default_lifecycle for type ItemType
faultcode:-1
***************
and now we cannot even get the login window to appear. We get the following error message when we enter the url:
"Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; Tablet PC 2.0; .NET4.0C; InfoPath.2)
Message: 'ResourceManager' is undefined
Line: 8
Char: 2
Code: 0
URI: duck.comtechllc.com/.../"
Any thoughts, ideas or suggestions?
Thanks
John R
Ronan - Wednesday, March 2, 2011 11:38 AM:
John,
Version compatibility information for community addons are to be taken seriously. The underlying data model evolves between major versions, so changes may be required before a package imports correctly. Having a look at the import error log (generated in the import tool folder, look for WARNING and ERROR) should help you understand the problem and make the necessary adjustments.
Finally, if you are unable to revert the changes made by your unsuccessful imports, the quickest way to come back to a working state is to restore a database snapshot. Inside MSSQL Management Studio, restore the DB located in <Aras>InnovatorDB<TheBackupYouWant>.bak .
Note you will lose all modifications done on your DB. To avoid this, you should make DB snapshots before attempting imports.
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