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SUPPORT Q&A - Problems setting up clients

suzbandit987 - Monday, July 23, 2007 4:22 PM:

I have done everything in the aras documentation necessary to setup a client.  I have read all of the other posts and still no luck.   I have tried setting up mulitple pc's.  I cannot get any of them to work.  Is there some other things I may try that are not listed in the documentation?

Bill - Monday, July 23, 2007 4:48 PM:

If you open up the SQL Server Management Studio, can you log in with the following credentials?

 Server Name = jeffsqlexpress

 Authentication = SQL Server Authentication

 Login = innovator

 Password = innvator

If so, can you see the InnovatorSolutions database in the object explorer?

If so, can you view the User table?

-Bill 



suzbandit987 - Monday, July 23, 2007 8:27 PM:

Yes I can see all of that.  I do have full access to the innovator database.  Note, that I (obviously) logged into the database from my server, not from a client machine.  Also I can get to innovatorserver/clients/scripts/innovator.aspx from my server, just not clients.  Thanks.

Bill - Monday, July 23, 2007 8:30 PM:

What error do the clients give you, then?  I'm obviously a thread behind.



suzbandit987 - Monday, July 23, 2007 8:49 PM:

It's the same old gray box that basically says .net security not set.  It's been documented here in the posts at least three times, and I have read through all of those and still it is not working.  I believe the old threads are #'s 66 and 67.

Bill - Monday, July 23, 2007 8:59 PM:

There was a log created when you ran the sdns.exe tool on the client PC's.  (Either sdns.NET 1.1.log or sdns.NET 2.0.log)

 Could you read that log and confirm it has a message like this (Please don't post your the log contents if it uses a public URL.):

 


[========================================================]
   Setting security for .NET 1.1 ...
[========================================================]


[--------------------------------------------------------]
   Create new group with name "server/.../" ...
[--------------------------------------------------------]

Microsoft (R) .NET Framework CasPol 1.1.4322.573
Copyright (C) Microsoft Corporation 1998-2002. All rights reserved.

Added union code group with "-url" membership condition to the Machine level.
Success
 



suzbandit987 - Monday, July 23, 2007 9:02 PM:

Here is what is in my 2.0 log(I also have 1.1)

 


[========================================================]
   Setting security for .NET 2.0 ...
[========================================================]


[--------------------------------------------------------]
   Create new group with name "http://ip address/innovatorserver/client/scripts/innovator.aspx" ...
[--------------------------------------------------------]

Microsoft (R) .NET Framework CasPol 2.0.50727.42
Copyright (c) Microsoft Corporation.  All rights reserved.

Added union code group with "-url" membership condition to the Machine level.
Success

My machine's IP Adress was obviously in the code group name originally, I deleted it.  Thanks for the head's up on that one.



Bill - Monday, July 23, 2007 9:09 PM:

That's your problem.  You are using the wrong URL.

You need to rerun the sdns.exe using the URL http://ip address/innovatorserver

This is also the URL you should be using to connect to Innovator in internet explorer.

 -Bill



suzbandit987 - Monday, July 23, 2007 9:21 PM:

Thanks.  That did it.  Thanks for your help.