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SUPPORT Q&A - Frequent IE8 Browser crashes on v9.3

tomdigate - Friday, June 17, 2011 4:48 PM:

 I have a fresh install of v9.3 using SQLServer 2008 R2. Installed on Windows Server 2008 R2 Standard. 64-bit OS with 2GB of Ram. 2 processors at 2.13Ghz.

After hitting the submit button on the login dialog, the Aras main screen will display and then after a short period, the browser will display an error stating that IE encountered a problem and will need to close. It asks if I want to debug. I say no and then the browser closes.

This behaviour happens repeatedly once it happens. Then, after a while (not sure how long..1 or 2 hours), I can login to Aras and it works ok. But if I logout and then try to log back in, the same browser problem happens.

 



authentic - Monday, August 15, 2011 4:04 AM:

asadsdTiger5:

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Bali - Saturday, December 10, 2011 12:11 AM:

Hello Tomdigate,

I know this is an old post, but if you are using IE8 or IE9 then to overcome this error, you could do the following: Click on Tools, Internet Options, then the Advanced tab.  Scroll down to Security and uncheck "Enable memory protection to help mitigate online attacks".

This should prevent the browser from crashing.

Regards,
Bali