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SUPPORT Q&A - page not found - I did something wrong..

hiker-az - Wednesday, November 7, 2007 3:18 PM:

Followed the install instructions when I attempt to login I get a "Page not found" message in the IE browser. The IIS virtual directory is named InnovatorServer.

 I have tried from the localhost:  localhost/InnovatorServer  http://<servername>/InnovatorServer and same results. If I just do http://localhost I do see the Under Construction page.

 I have also tried access from a client machine with the above same results - page not found. Obiously I didn't use localhost but the IP address and the servername.

 2003 R2 64-bit

Sql Server 2005

.Net 2.0



Bill - Friday, February 29, 2008 9:35 PM:

I believe that IIS is set to prohibit .NET 2.0 Web Extension.  Please look in the IIS manager and make sure ASP.NET v2.0.50727 is set to Allow in the Web Extentions.

 -Bill



sas0 - Wednesday, March 5, 2008 7:35 AM:

 Bill:

I believe that IIS is set to prohibit .NET 2.0 Web Extension.  Please look in the IIS manager and make sure ASP.NET v2.0.50727 is set to Allow in the Web Extentions.

 -Bill

 Hi,

I think I'm having the same problem, but dont' see where in IIS you can set it to Allow the .NET 2.0 web extensions?  Can you be a little more descriptive where this is added?

Thanks!

 



sas0 - Wednesday, March 5, 2008 7:42 AM:

I see how to change it now... in IIS I was looking under:

 local computerWeb SitesDefault Web Sites

it's under

local computerWeb Service Extensions

 



sas0 - Wednesday, March 5, 2008 8:07 AM:

After changing IIS to allow .NET 2.0 extensions, it now seems to try to open the page.

 However, when I try to browse to the page the address bar look like it's redirecting and loading but then you hear the IE 7.0 "popping" sound like it's trying to kill a popup.

 I've gone through both "Aras Innovator 8.1 - .NET Client Configuration.pdf" & "Aras Innovator 8.1 - Internet Explorer Client Machine Configuration.pdf" to confim the browser setting are as listed in those .pdf's. 

Any thoughts or way to diagnose?

 Edit... I had to explicitly disable the IE 7 pop-up blocker:  Tools>Popup Blocker>Turn off Popup blocker

Now I get the pop-up with "Aras Innovator client has failed to initialize" though...I doubled checked the .NET 2.0 settings manually and they all look right...

 

 

 



sas0 - Wednesday, March 5, 2008 1:12 PM:

Finally got past the above mentioned "Aras Innovator client has failed to initialize" by changing the IIS virtual directory properties to Execute Permission = Scripts only.

 There was a note in the forums which said,

The permissions must be Scripts only and not Scripts and Executables

 



Kamal Hammoutene - Thursday, June 30, 2011 9:21 AM:

After changing IIS to allow .NET 2.0 extensions, it now seems to try to open the page.

 .......

I can confirm that authorizing IIS to run .NET extensions solves the problem on a fresh installation.