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SOLUTION - PROGRAM MANAGEMENT - Can't Send Email(Project Life Cycle Map - Configure E-Mail)

lisawu - Thursday, November 17, 2011 1:53 AM:

Hi ~

could anyone help me ,

I have a problem,I find the email message can't transfer from ArasInnovatorServer to SMTP Server,

 I search all support douctment ,and also confirm InnovatorServerConfig.xml and SmartHost settings is right,

check and test SMTP server , It is worked.

when I promo Project to another state,it should send e-mail to someboby(valid address),

but it isn't send and the SMTP log like this  (details below)

Fields: date time c-ip cs-username s-sitename s-computername s-ip s-port cs-method

2011-11-17 00:04:09 XXX.XXX.XXX.XXX - SMTPSVC1 PLM  XXX.XXX.XXX.XXX  0  QUIT

2011-11-17 00:04:09 XXX.XXX.XXX.XXX - SMTPSVC1 PLM  XXX.XXX.XXX.XXX  0 QUIT

by the way, in the direct C:Program FilesArasInnovatorInnovatorServer emp , I can see the text file(e-mail).

any help appreciated, thanks!