SUPPORT Q&A - Getting runtime error after installing demo database

Neeraj - Tuesday, November 29, 2011 4:02 PM:

Hi:

I am very new to Aras. I followed the instructions to install the demo database. However, after I was done, I can't seem to access the Aras Innovator itself anymore. Here's the error message I am getting:

<!-- Web.Config Configuration File -->

<configuration>
    <system.web>
        <customErrors mode="Off"/>
    </system.web>
</configuration>
Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL.

<!-- Web.Config Configuration File -->

<configuration>
    <system.web>
        <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/>
    </system.web>
</configuration>

SPEMoorthy - Wednesday, November 30, 2011 5:59 AM:

Hi Neeraj,

Could you able to access login page? If not could you please recheck any mistake happened in InnovatorServerConfig.xml file. You might forgot to close the tags properly or strings might not enclosed with " char.

Easwar

Neeraj - Wednesday, November 30, 2011 9:10 AM:

No I didn't touch the Config file.

SPEMoorthy - Thursday, December 1, 2011 12:36 AM:

Hi,

Did you successfully installed default installation? You need to modify config file after importing demo db. I am requesting you to install the default installation first then load the demo database.

Please share the steps which you followed for the Installation. If possible share some screenshots  which will help us to understand your problem more clearly.

Easwar

Neeraj - Thursday, December 1, 2011 10:51 AM:

Hi Easwar:

I fixed it. You were right. I had made a small typo in the innovatorserverconfig file that I didn't remember. I have the demo database up and running now. Thanks for your help.

Neeraj