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SUPPORT Q&A - New Install

SeanVoss - Wednesday, February 29, 2012 4:44 PM:

Windows 7 Professional

IIS 7.5

SQL Server Express 2008 R2

Innovator 9.3

I am installing this as a demo of the software so everything is installed locally.  I did a fresh install and after a few hiccups along the way everything seemed to install ok.  When I attempt to access the application localhost/InnovatorServer it then redirects me to localhost/.../Client

I then get  "Server Error in 'InnovatorServer' Application

Runtime Error

Any help would be appreciated



SeanVoss - Wednesday, February 29, 2012 6:43 PM:

I turned customError in the web.config file to OFF and the error being presented is allowDefinition="MachineToApplication" beyond application level.  This erro can be caused by a virtual directory not being configured as an application in IIS

Has anyone else seen this?



Yoann Maingon - Thursday, March 1, 2012 11:50 AM:

Have you already checked in the install documentation if you were facing an problem that they may explain how to fix?



SeanVoss - Thursday, March 1, 2012 12:00 PM:

I looked through the documentation and tried the suggestions although they didnt specifically address this issue.  I also reviewed the video mentioned in another support post (about 20 mins) and that didnt seem to help.  I have uninstalled and reinstalled the Aras software and still receive the same results. 

 

Doing some google searching many people say they fixed this issue by removing the multiple copies of web.config from their web projects or taking out a "backup" of their project that visual studio creates from within the web root.  I tried these suggestions and didnt have any different results.