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SUPPORT Q&A - login error

T.LIN - Wednesday, March 14, 2012 5:09 AM:

Hi,

 

After Aras PLM without any error , when I am trying to login it with Login name: admin, Password: innovator, database: innovatorSolutions. 

I am getting an error message as follows:  

 

Aras Innovator client has failed to initialize. 

 

Some required controls('Utils.dll') were not loaded. Reinstalling application may solve this problem.

 

 

 

Please suggest a solution for this.

 

Thanks in advance,

 

lin