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SUPPORT Q&A - Textboxes missing keystrokes

Phil - Friday, May 4, 2012 12:50 PM:

I've noticed on a couple of my installations of Innovator 9.2, I have issues with textboxes on Forms missing keystrokes.  I've told the users to deal with it up to this point, but I am getting more hassle about it these days. 

The issue occurs when you are typing in any Form in Innovator.  If you type slowly, you are ok, but the second you start typing quickly..the textboxes start dropping keystrokes left and right.  I don't know if there are any IE settings that may effect this, or if this simply a case of some javascript running on the field while you are entering data. 

Just to clarify, the Form fields in question do not have any methods attached to them from my end that would be causing this behavior.

Thanks in advance for any help!

PS: The ACE conference this year was good times!



Brian - Monday, May 7, 2012 6:09 PM:

Hi Phil,

This is a known issue and has (I believe) been addressed in service pack 9.2 SP2.

If you can move to 9.3 the issue should be resolved for you.

Cheers,

Brian.