Saurabh T - Tuesday, May 15, 2012 9:28 AM:
After Importing a package in aras innovator.I am getting an error failed to get itemtype with ID 000000000.
Please suggest any solution.
Brian - Monday, May 21, 2012 9:40 AM:
Hi Saurabh,
Did you get any errors during the import?
Have you checked the import log?
I have seen something similar to this before but have not been able to track down the cause.
Cheers,
Brian.
aknourenko - Monday, May 21, 2012 5:40 PM:
It's possible that during import of a particular package (let's call it PKG1) one item (let's call it A) has a reference to another item (B) but B is not imported yet (NOTE: you can't fix this by just changing the order of import due to possible circular dependencies; i.e. A reference B and B reference A). To resolve this situations the import tool implements so-called "delayed resolution": when A is imported the reference to B is temporarily replaced by "00000...00"; after all items of the package PKG1 are imported the tool tries to find B and resolve the unresolved reference. If B is not found the delayed resolution failed; error is logged into the import log file and A is left with "00000..00" reference. Another scenario when having "00000...00" ID after import is possible could be when import fails after A has been already imported with temp "00000..00" reference to B but before delayed resolution started. In either case the log file must have a detailed error about it.
