Flooux - Monday, June 18, 2012 9:52 AM:
Hi,
I have this "Aras Innovator client has failed to initialize" issue only on ie8 but not on ie9.
I have followed this http://www.aras.com/support/documentation/9.3.0/Installation%20and%20Configuration/Aras%20Innovator%209.3%20-%20Internet%20Explorer%20Client%20Machine%20Configuration.pdf but nothing change, I have also use the Manual .NET Security Config Tool [sdns.exe utility] but nothing change.
Maybe someone can help, thanks
michael62 - Tuesday, June 19, 2012 5:47 AM:
The usual pitfalls:
-Did you start sdns.exe as administrator?
-You need to copy sdns.exe to the local disk of the client (no network drive).
-Do you run the 32-bit version of IE.
-Did you check the .NET and MSXML versions on your client?
These are the usual suspects, if a client here does not wok.
Hope this helps,
Cheers, Michael
Flooux - Tuesday, June 19, 2012 9:01 AM:
Hi,
thanks but I have done all of these point.
- run sdns.Exe as administrator (directly on the client disk)
- install msxml 4
- .NET 4 is already installed
- run the 32-bit version of IE
What I don't understand is the following : when I try to reach Aras when I'm on the server with localhost/.../ it works but on the same server with the url myServer/.../ it doesn't work even if I have add myServer to ie trusted site.
It seems that the sdns utility change the .NET 2 security policies, on client laptop there only is .NET 4.. maybe this is the issue?!
aponceot - Tuesday, June 19, 2012 9:37 AM:
Hi Florent,
yes, it is changing the .net security policy, in order to check these, you can go to Control PanelSystem and SecurityAdministrative Tools open Microsoft .NET Framework 2.0 Configuration (if you do not have it install .net 2.0 sdk)
If you are running a windows 7 (or W2k8 server) .net 3.5 is installed by default (and also 2.0 by extension)
Just check that an entry exists for your website.
Note that if you access your server via myServer adress, you will need to run sdns for this url. even if localhost or 127.0.0.1 is working. The policy is based on the name of the server.
Flooux - Thursday, June 21, 2012 6:00 AM:
Hi Anthony,
I have install .net 2.0 sdk but I don't know where to search if an entry exists for my website can you help me a bit again?
Sorry I'm a bit insistent but if I'm not able to resolved it my boss will have some doubts with putting Aras into production ^^
aponceot - Thursday, June 21, 2012 6:09 AM:
You can search in My Computer, Runtime Security Policy, Machine, Code Groups, All_Code
You should find your Aras instance (configured by sdns)
After that, open the properties and check that your website is correctly configured : host/.../*
If you have further problems, feel free to contact me directly on skype (minerva.fr.apo) and I'll be happy to help you with that.
Brian - Tuesday, June 26, 2012 8:22 AM:
Pretty sure you need to have .Net 3.5 installed.
Having .Net 4 does not do it.
Brian.
Flooux - Monday, July 2, 2012 9:41 AM:
I'm desesperated, I have done all of these things but it doesn't work.
Is it because I use an ie8 on a windows 2008 server R2 ?
I will try to find a laptop of a basic user to try to access to Aras because today, only my laptop is able to connect to our Aras server.
stefan.trew - Monday, July 16, 2012 10:04 AM:
You need to add the site URL to the 'Trusted Sites' under the security tab on IE properties panel.
You would also need to setup the "trusted sites" permissions according to the Aras Client Guide
Hope this helps
Stefan
