SUPPORT Q&A - import tool

wings - Tuesday, March 11, 2008 4:25 PM:

Hi, I have two questions:

1) I installed version 8.1.1, the system is basically empty, e.g., no ECR/ECN process defined, is this correct? from the manual I am under the impression that it should have some preliminary setups;

2) I then tried to use the import tool but it kept telling me "InnovatorException, authentication failed...", I tried to log in both with sa and innovator and could not get through, is there any known reason for it?

Thanks for help!

wings - Tuesday, March 11, 2008 4:30 PM:

wings - Wednesday, March 12, 2008 4:33 PM:

For the import tool, I still have a problem. No matter what package I want to import, it always tell me the could not find the path. For example, when I wanted to import the Program Managment Template Tool, it will say:

"could not find file "Project Template Export-ImportImportProject Template Export-Import. Enable to determine path to Project Template Export-Import." (yes, it actually says "enable" instead of "Unable")

What did I do wrong?

tsahi - Tuesday, June 24, 2008 7:34 AM:

i have the same problem - could not logon.

please advise on solution

thanks.

Bill - Friday, April 18, 2008 7:37 PM:

Can you please post the contents of your manifest file?

I would expect it to be:

 <imports>
 <package name="com.aras.innovator.solution.PLM" path="PLMImport" />
 <package name="com.aras.innovator.solution.Project" path="ProjectImport">
  <dependson name="com.aras.innovator.solution.PLM" />
 </package>
 <package name="com.aras.innovator.solution.QP" path="QPImport">
  <dependson name="com.aras.innovator.solution.PLM" />
 </package>
</imports>

-Bill

Anonymous - Tuesday, June 24, 2008 8:39 AM:

Sorry, a little clarification, please.  You could not log into Innovator from the Import utility, or you recieved an error trying to import?  (What was the text of the error if there was one?)