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DEVELOPERS FORUM - Innovator 9.3 freezes / crashes in IE9 randomly

dahr - Wednesday, January 23, 2013 1:16 PM:

Environment: Innovator 9.3, Windows 7 Ultimate 64-bit, SQL Server 2008 R2, IE9, Dell i7 laptop with 8G memory.

I have installed everything as instructed (security config tool and all IE configurations).  For the last three days, every time I have logged into Innovator, I am able to work for a while and then the app freezes and IE crashes with the below error.  Although this error has occurred every time I have opened the app and started working, it occurs during different, random events.  I can find no pattern.  In fact, if I open Innovator and walk away for about 10-15 mins, when I come back and attempt to navigate to any area in the TOC, it will freeze and crash.

 

Description:

  Stopped working

 

Problem signature:

  Problem Event Name: CLR20r3

  Problem Signature 01: iexplore.exe

  Problem Signature 02: 9.0.8112.16457

  Problem Signature 03: 50a2f9e3

  Problem Signature 04: Utils

  Problem Signature 05: 9.3.0.5663

  Problem Signature 06: 4df24159

  Problem Signature 07: 16c

  Problem Signature 08: 15

  Problem Signature 09: System.IO.FileNotFoundException

  OS Version: 6.1.7601.2.1.0.256.1

  Locale ID: 1033