dahr - Wednesday, January 23, 2013 1:16 PM:
Environment: Innovator 9.3, Windows 7 Ultimate 64-bit, SQL Server 2008 R2, IE9, Dell i7 laptop with 8G memory.
I have installed everything as instructed (security config tool and all IE configurations). For the last three days, every time I have logged into Innovator, I am able to work for a while and then the app freezes and IE crashes with the below error. Although this error has occurred every time I have opened the app and started working, it occurs during different, random events. I can find no pattern. In fact, if I open Innovator and walk away for about 10-15 mins, when I come back and attempt to navigate to any area in the TOC, it will freeze and crash.
Description:
Stopped working
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: iexplore.exe
Problem Signature 02: 9.0.8112.16457
Problem Signature 03: 50a2f9e3
Problem Signature 04: Utils
Problem Signature 05: 9.3.0.5663
Problem Signature 06: 4df24159
Problem Signature 07: 16c
Problem Signature 08: 15
Problem Signature 09: System.IO.FileNotFoundException
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033