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SUPPORT Q&A - Invalid object name "locale"

David M - Thursday, February 21, 2013 9:17 PM:

I just installed Aras 9.3 following the video and the gudies.   I recieve a message "INVALID OBJECT NAME "locale" when I try to log in on the client machine.   Any idea what would cause this  ?

My environment is :

Server : Windows 7pro, SQL server express 8, IIS7, IE8, and .NET 2.05

Client : XP  SP#, IE8, .NET 2.05

 

 

 

 



David M - Thursday, February 21, 2013 10:18 PM:

Some additional information.   I updated .NET on the client to 3.5 SP1.       I no longer get the Invalid Object message, but Innovator will not start.   The Logon window closes after many seconds, but does not give an error message.

I found this error message in the Windows Event Viewer

Unhandled exception occured in Innovator.

Application: Windows® Internet Explorer

Version: 8.00.6001.18702

Date: 2/22/2013 3:09:46 AM UTC

OS: Microsoft Windows NT 5.1.2600 Service Pack 3

Culture: en-US

Assembly location: 192.168.6.9/.../

Assembly full name: Utils, Version=9.3.0.5663, Culture=neutral, PublicKeyToken=524d880b05474146

Assembly version: 9.3.0.5663

Exception source: Utils

Exception type: System.IO.FileNotFoundException

Exception message: Exception from HRESULT: 0x800C0008

---Stack trace---

at MSXML2.XMLHTTP40Class.send(Object varBody)

at Aras.Client.Controls.XmlHttpRequest.send(Object varBody)

at Aras.Client.Controls.ProxySyncXmlHttpRequest.WorkerMethod(Object varBody)

at System.Threading._ThreadPoolWaitCallback.WaitCallback_Context(Object state)

at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)

at System.Threading._ThreadPoolWaitCallback.PerformWaitCallbackInternal(_ThreadPoolWaitCallback tpWaitCallBack)

at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback(Object state)

For more information, see Help and Support Center at

go.microsoft.com/.../events.asp.



Anonymous - Friday, February 22, 2013 10:12 AM:

Hello David –
Without a screenshots, it’s hard to see the error and its potential root cause.  But, judging by your detail you have not installed .NET 4.5 which would cause a simliar error.
Moving on from that, I would look at the permissions of the user.  You have your instance running, logging on from a client to the server would not require installing anything on the client except IE and setting the .Net security permissions and putting the data in the trusted zones as listed in documents for installing.
So, check that the file   C:WINDOWSMicrosoft.NETFrameworkv2.0.50727Configmachine.config does not have permission for the group "Users" removed on the client and that read/execute is given to the "Users" group for this permission if it does not already exist.
Seems like what you are experiencing is a database permissions issue based on the fact that whatever user you have defined in the InnovatorServerConfig.xml that connects to the database has permissions that have been elevated.
Good luck to you!