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SUPPORT Q&A - Blank page at startup

jyayi - Wednesday, April 3, 2013 2:41 AM:

Hello.

I have installed innovator to discover functionnality.

But after have all installed. When I go to the login page I see nothing.

I just have a pop up page wich is also blank, and nothing in address bar.

I have check all troobleshooting and everything seem good. I use sdns for the .net security on client.

I use IE10, on windows 7 x64 for client and server is windows server 2008 sp2.

So can someone help me?

Thanks



Brian - Monday, April 15, 2013 11:23 PM:

Hi Jyayi,

IE10 is not supported at this stage.

You can use IE 9 but you have to ensure that you are using the 32bit version not the 64bit.

If you can test on a client with IE 9 you may have more success.

Regards,

Brian.