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SUPPORT Q&A - Login error

Titus - Tuesday, June 11, 2013 9:43 AM:

Hello there,

I'm trying to login for the first time using IE 9 with these informations: admin//innovator

However, I get this error message : "Cannot execute as the database principal because the principal “aras_innovator” does not exist, this type of principal cannot be impersonated, or you do not have permission."

I guess it's a DB related issue, but I've never seen the parameter/user "aras_innovator" before.
Here are the connection informations in InnovatorServerConfig.xml

<DB-Connection id="InnovatorSolutions" database="InnovatorSolutions" server="MY_SERVER" uid="innovator" pwd="PASSWORD" dbType="SQL Server" /> 

With innovator//PASSWORD the input I used during the installation process.
I have access to my DB with SQL MAnagement Studio using SQL Server and windows Authentification Mod, innovator is the single user in the DB.

What's wrong with my configuration?

Thanks in advance for your answers.

Titus. 



Titus - Wednesday, June 19, 2013 4:27 AM:

Hey folks,

I resolved this issue. I had a problem with the windows authentification. My windows account would be disconnected every 5 minutes without a prior notification, thus when I configured the DB with the Aras installer, it didn't work properly. Basically, I:
Fixed my windows authentification issue,
Reconfigured the DB authentification,
Reinstalled Aras to proprely configure the DB connection.

Titus