HShankarappa - Thursday, August 29, 2013 11:48 AM:
Hello,
I was trying to install Aras 9.4 on a Windows 2008 Enterprise SP2 box. Obtained the license key from Aras' support website and also have all the prerequisites installed. But I could only go as far as entering the licensing information , once I enter the license key that Aras gave me and click Next., I get this popup which says "Error occured:-2147219705 (null)". I do not know what this error means. I have attached the screenshot of the error.
Any clues?
Thanks,
Hemanth
Jennifer - Thursday, August 29, 2013 1:09 PM:
Hello Hemanth,
The screenshot is not displaying. With the description, it could be any number of simple issues. I would recommend viewing this video installation tutorial as it does aide most people in getting past the initial installation.
Best,
Jennifer
Matt.Kelly - Monday, September 16, 2013 5:37 PM:
I have come accross the same error. It comes directly after entering the licence key.
It appears that the video tutorial is for an older version of Aras, as the window that the license is entered is different.
The error is:
---------------------------
Error
---------------------------
Error occured: -2147219705
(null)
---------------------------
OK
---------------------------
Thanks,
Matt.Kelly
