tsahi - Monday, January 6, 2014 5:29 AM:
Hi,
Just finished installing ver.10
successful login via explorer an firefox.
problem is I cannot view or edit anything. I get an 404 error:
URLlocalhost:80/.../tabItemView do not exist.
help would be appreciated.
Tsahi.
tsahi - Monday, January 6, 2014 5:35 AM:
gks - Monday, January 27, 2014 9:19 AM:
i had the problem too.
Updated a VM with 2008R2 32bit as OS and 2012 as SQL-Server from 9.4. Uninstalled Aras before.
Didn't have the problem on a newly created VM. So didn't further investigate.
I assume a missconfiguration of IIS.
tsahi - Thursday, January 9, 2014 9:44 AM:
hi,
did anyone succeeded in installing and running version 10 ?
compukidmike - Wednesday, January 29, 2014 2:21 PM:
I'm having this same problem. I've tried everything I can think of for the last 2 days, even creating new VMs, both server 2008 R2 and Win 7 x64, but it's always the same thing.
One thing I found is that the page it's looking for... C:Program Files (x86)ArasInnovatorInnovatorClientscripts abItemView does not exist. There are plenty of other files there, and there is a tabItemView.cshtml in the ClientViewsStandard folder. I have searched the entire Aras folder and it's not there. I also extracted all the files from the installer and it isn't there.
Would any of you that got it working, be willing to check if that file is there in your installation?
Thanks,
Michael
nbrown - Thursday, January 9, 2014 10:07 AM:
hi,
did anyone succeeded in installing and running version 10 ?
Absolutely! I have it running on my Surface Pro 2 using Firefox and it is super fast.
I'm using SQL Express2012.
~Nate
bpb - Tuesday, March 4, 2014 3:32 PM:
I'm having this problem too and also don't see the tabItemView file in the location it is looking for.
One thing I see in common in this thread is that everyone having the problem has uninstalled Aras previously. I don't know if that's actually the issue, but I would like to know if people that have a working Aras 10 installation have a tabItemView file in their InnovatorClientscripts directory
edmoreirabr - Friday, January 10, 2014 7:11 AM:
Up and running here without any issues. Could you provide your software stack (OS, IE, DB, etc..)?
edmoreirabr - Friday, January 10, 2014 8:20 AM:
The same for me. Aras Innovator on Firefox is much faster than old versions running over IE.
All tests that I did were very well.
When Aras is running on Chrome, will be the fastest PLM System around the world!
edmoreirabr - Tuesday, March 4, 2014 5:09 PM:
It's very strange, because I have no issues installing on Win7 x64. Did you folllow the instructions about
the IIS requirements before to run setup?
vasant - Thursday, January 16, 2014 8:42 AM:
Hello Edson,
I am also facing the same issue, Please find below is the Aras 10.0 environment configurations:
Not Working:
Server Operating System: Windows Server 2008 R2 Standard x64
Database: SQL Server 2008 R2 Express
Client Operating System: Windows Server 2008 R2 Standard, Windows 7 Home Premium x64
Internet Explorer: 9 (32, 64 bit)
Firefox: 24.2.0 ESR
Working Great:
Server Operating System: Windows 7 Home Premium x64
Database: SQL Server 2008 R2 Express
Client Operating System: Windows 7 Home Premium x64
Internet Explorer: 9 (32, 64 bit)
Firefox: 24.2.0 ESR
Thanks - Vasant
bpb - Tuesday, March 4, 2014 5:18 PM:
I don't think I did. There wasn't anything very comprehensive about it in the installation guide...is there another guide containing IIS specific settings? I tried a few of the suggestions mentioned in the guide, but they were for other types of errors and not the 404 issue with the tabItemView
edmoreirabr - Thursday, January 16, 2014 12:13 PM:
Vasant,
Please double check the following topics:
1. Aras Innovator directory permissions
2. Server Roles
3. NET version
4. Aras Innovator Application pool with 32 bits support on IIS
Refer The Aras Innovator Installation Guide to verify the topics above. Let me know if you need some help, if so I'm available to verify your environment, if you want.
Regards,
Edson
compukidmike - Saturday, March 8, 2014 1:50 AM:
I have finally figured it out, with lots of help from google!
There is a configuration file that must be changed. I'm not sure exactly why it works, maybe someone with more IIS knowledge can shed some light on it.
The file is called web.config and is located in the root folder of the website (On my machine it's located at C:Program Files(x86)ArasInnovatorInnovatorweb.config )
The following lines need to be added inside the <system.webServer> and </system.webServer> tags...
<modules runAllManagedModulesForAllRequests="true" >
<remove name="UrlRoutingModule"/>
</modules>
NOTE: I did have to change permissions on this file to be able to save it. A possible alternate method is below.
I believe this can also be done through the IIS Manager GUI, here...
Then change "runAllManagedModulesForAllRequests" to True.
I'm not sure if that option is always there, or if it's only there because I added it to the config file. Anyway, I hope this helps those with the same problem!
-Michael
vasant - Friday, January 17, 2014 4:37 AM:
Thanks Edson for your reply..
Please find below is Aras server configuration:
1. Everyone has all rights for Aras Innovator directory
2. Server Roles (Web Server IIS, Application server, File Server, )
2.1 Server Features (.Net Framework 3.5.1 features, SMTP, )
3. NET version (4.0)
4. Aras Innovator Application pool with 32 bits support on IIS
5. Also Aras 9.3 and 9.4 both are working fine on same machine
In Aras 10.0 it show/loads home page, Model Dialog but does not show/load FORM.
Thanks - Vasant
edmoreirabr - Friday, January 17, 2014 6:52 AM:
Vasant,
Interesting...
How about browser are you trying? IE or Firefox? From server or from another machine?
If you want we can check your environment remotely to take a look.
Best regards,
Edson
vasant - Friday, January 17, 2014 7:12 AM:
Edson,
As mentioned in trail Post.
www.aras.comhttp:/.../10734.aspx
I am using IE 9 and Fiorefox 24 ESR on server.
Your ARAS 10.0 Installation is on which Platform?? Does it similar to mine??
Vasant
edmoreirabr - Friday, January 17, 2014 9:47 AM:
Vasant, yes. It's similar.
I have the Aras Innovator 10 running on both environments that you mentioned as a server:
Windows Server 2008 and Windows 7.
Edson
edmoreirabr - Tuesday, January 21, 2014 11:08 AM:
Vasant,
Did you get Aras Innovator up and running?
Edson
vasant - Wednesday, January 22, 2014 1:37 AM:
Thanks Edson,
No, Still it is burning Issue for me!!
Vasant
edmoreirabr - Wednesday, January 22, 2014 5:07 AM:
Vasant, I'm available to verify your environment if you want.
My time zone is -2GMT - Brazil daylight.
Regards,
drioszap - Friday, January 24, 2014 6:17 PM:
Hi Vasant, I had a problem while I was installing the V10 of Innovator. During the installation it didn't show any problems. About the DB, we use SQL 2008 R2, and it worked correctly.
When I enter into Aras, I have problems when I try to create or edit any new file, I have the following message
I even try using Firefox, but it shows the following message "The resource you are looking for has been removed, had its name changed, or is temporarily unavailable."
I'm not sure what's happening. We have used the same server for Innovator 9.1, 9.3 and 9.4 since 2009 (already we've uninstalled 9.1 and 9.3), and it's the first time that we have an issue like this. I'm afraid that maybe the SQL is not working. What do you think?
edmoreirabr - Saturday, January 25, 2014 6:15 AM:
It seems something is wrong on IIS. If the SQL is not working you would'n login successfuly.
Check the IIS and .NET requirements on your server and double check the IIS.
Edson
