DEVELOPERS FORUM - Problem in uploading file in vault

sumit0715 - Thursday, March 6, 2014 8:54 AM:

I have tried to upload doc File. It will successfully uploaded but while try to open that file. I am getting this error. 

- <SOAP-ENV:Envelope xmlns:SOAP-ENV="schemas.xmlsoap.org/.../">

- <SOAP-ENV:Body>

- <SOAP-ENV:Fault xmlns:af="www.aras.com/InnovatorFault">

  <faultcode>SOAP-ENV:Server</faultcode>

  <faultstring>ProcessGetFile: Error reading file [D:ArasVaultInnovatorSolutions2EA7ABC8327043B08059DFB417DAA6D6Asset Management Specification.doc] (Could not find file 'D:ArasVaultInnovatorSolutions2EA7ABC8327043B08059DFB417DAA6D6Asset Management Specification.doc'.)</faultstring>

- <detail>

  <af:legacy_detail>ProcessGetFile: Error reading file [D:ArasVaultInnovatorSolutions2EA7ABC8327043B08059DFB417DAA6D6Asset Management Specification.doc] (Could not find file 'D:ArasVaultInnovatorSolutions2EA7ABC8327043B08059DFB417DAA6D6Asset Management Specification.doc'.)</af:legacy_detail>

  <af:legacy_faultactor />

  </detail>

  </SOAP-ENV:Fault>

  </SOAP-ENV:Body>

  </SOAP-ENV:Envelope>

    I am facing this problem on particular client machine only. If I upload using other machine with same user then it works.

Thanks in advance.

gks - Friday, March 7, 2014 7:50 AM:

Others can download that specific file?

How are you uploading the file - with the web client?

A random guess on the cause:

if it is on one machine only, it can be caused by a misconfigured .Net-Framework

sumit0715 - Friday, March 7, 2014 8:54 AM:

Others can not download since file was not uploaded or saved in the vault.

Yes, with the web client creating a new document having the file.

I have repair .net framework by referring this link

msdn.microsoft.com/.../hh168535(v=nav.71).aspx

but still I face the same problem.

thanks

aknourenko - Monday, March 17, 2014 2:46 PM:

First, your second post contradicts with the original one: based on the second post "file was not uploaded or saved in the vault"; while the original post claims that the file was successfully uploaded. Second, what exactly did you try after "repairing .net framework" on your client? Did you try to upload the file again from this client and then download it OR did you just tried to download the file from vault?

Seems that your problem is not in downloading from but in uploading file to vault. To verify this just try to upload a file from the "problematic" client machine and then check that the physical file exists on the vault (based on your posts your vault file repository resides in D:ArasVaultInnovatorSolutions directory; the physical file can be found in its sub-directory {first digit of the file ID}{next 2 digits of the file ID}{remaining digits of the file ID}.

sumit0715 - Tuesday, March 18, 2014 2:05 AM:

Thanks Aknourenko for your reply..

The problem was misconfigured .net framework. After repairing that, File can successfully uploading and downloading from that client machine.

Thanks,

Sumit Mistri