This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

SUPPORT Q&A - E-Mail Notification (First Name & Font Type)

Philipp_VS - Thursday, March 13, 2014 10:13 AM:

Hi all,
I’m quite new to Aras and have two problems regarding the E-Mail notification I wasn’t able to solve.
I want the automated E-Mail notification to start with „Hello  -First name of the user receiving the mail-“. I don’t know much about Body HTML’s and Query Strings so I tried several combinations of ID’s, ItemTypes, etc. I thought that might fit – unfortunately without any success. All I achieved was that the mail started with „Hello Innovator“ (the first name of the Admin).
The other question is about the font type of an E-Mail. Is there a possibility to change it? I noticed that there is the opportunity to change the font size by entering an order into the Body HTML, so I thought it also could be possible to change the font type.
 
Help would be much appreciated!
Regards, Philipp


Philipp_VS - Thursday, April 10, 2014 8:39 AM:

Hi there,
unfortunately I couldn’t find a solution regarding my issues above, yet. So I‘ll now try to explain my problem a little bit closer (sorry, I’m not native english, but I’ll give my very best).
 
I want an automated E-Mail to address the receiving person with his/her fist name. Furthermore I've tried to change some font properties of the Mail.
 
I created an E-Mail Message with the following content:
From User: Innovator Admin
 
Body HTML:
<BODY>
<font size="15" type="arial" color="red">
<p>Hello ${Item[@type="User"]/first_name}</p>
</font>
</BODY>
 
Query String:
<Item type="User" id="${Item/UserId}" action="get" select="first_name"/>
 
The content of the Mail I’m receiving is: „Hello Innovator“
So Aras obviously picked the first name of the sender, not the receiver.
Does anyone know what I have to change in order to address the target person?
 
The other thing was about the font properties. Size and Color worked perfectly. The size oft he font is 15 and the color red. But the font type didn’t changed. It still is on default (I think it’s Times New Roman).
Thanks in advance and best regards,
Philipp