amcculloch - Friday, June 27, 2014 8:21 AM:
I had a user report that when he was voting an issue through the workflow for our internal feasibility study process he received an error. He chalked it up to his computer but the item is now listed in the main summary screen as being "InActive" in the workflow step, however in the workflow process screen the current status is listed as "Active" but the workflow step (Cost) is not highlighted in the workflow map.
I've only seen things go inactive when the user has cancelled the workflow due to the cancellation of the feasibility study. This feasibility I am speaking to was not cancelled and should be actively moving through the workflow, but due to the error the user received it is tied up. Can this feasibility be reactivated ? Can the workflow be reactivated? Or does the feasibility need to cancelled and be re-entered?
