sunil_b_v - Monday, August 4, 2014 3:13 AM:
Hello all,
I have installed Aras Innovator on Win 7 for evaluation. It installed correctly. Runs ok.
When i create a new item in parts section, a new window opens with Error as shown below.
Please help me with this issue. Thanks in advance.
ashhadvv - Tuesday, August 12, 2014 6:19 PM:
Sunil,
Add below lines of script into config file @C:\%Program Files%ArasInnovatorInnovatorweb.config
<modules runAllManagedModulesForAllRequests="true" >
<remove name="UrlRoutingModule"/>
</modules>
Thanks,
Ashhad
sunil_b_v - Wednesday, August 13, 2014 1:22 AM:
Ashhadvv,
Thanks for your reply.
Adding those lines , when I start Innovator, instead of login screen, i received page error as shown below.
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
Server Error in '/InnovatorServer' Application.
Configuration Error
Description: An error occurred during the processing
of a configuration file required to service this request. Please review
the specific error details below and modify your configuration file
appropriately.
Parser Error Message: There are multiple root elements. Line 22, position 2.
Source Error:
Line 20: </system.webServer>
Line 21: </configuration>
Line 22: <modules runAllManagedModulesForAllRequests="true" >
Line 23: ? ? ? <remove name="UrlRoutingModule"/> ? ?
Line 24: </modules>
Source File: C:Program FilesArasInnovatorInnovatorweb.config Line: 22
Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.272
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
So, i removed the lines. Now atleast the login page appears.
But my original problem persists when i add new parts.
ashhadvv - Wednesday, August 13, 2014 9:38 AM:
Can you please post the content of web.config file
sunil_b_v - Wednesday, August 13, 2014 1:15 PM:
Yes, the content of the web.config file is as follows.
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
<?xml version="1.0" encoding="UTF-8"?>
<configuration>
<system.webServer>
<handlers accessPolicy="Read, Script" />
<directoryBrowse enabled="false" />
<defaultDocument>
<files>
<clear />
<add value="Default.aspx" />
<add value="default.asp" />
<add value="index.html" />
<add value="index.htm" />
<add value="default.html" />
<add value="default.htm" />
</files>
</defaultDocument>
<httpErrors>
<clear />
</httpErrors>
</system.webServer>
</configuration>
<modules runAllManagedModulesForAllRequests="true" >
<remove name="UrlRoutingModule"/>
</modules>
sunil_b_v - Wednesday, August 13, 2014 1:20 PM:
haha,
i didnt check before adding the lines. The lines were already there.
upon your suggestion, i pasted the lines, hence it became twice. Dont know the effect of that. but it did stop the login page to appear.
Now the scenario may be in front of you. Hope you figure out the problem.
ashhadvv - Wednesday, August 13, 2014 4:34 PM:
Replace the all the contents of web.config as follows,
<?xml version="1.0"?>
<configuration>
<system.webServer>
<handlers accessPolicy="Read, Script"/>
<directoryBrowse enabled="false"/>
<defaultDocument>
<files>
<clear/>
<add value="Default.aspx"/>
<add value="default.asp"/>
<add value="index.html"/>
<add value="index.htm"/>
<add value="default.html"/>
<add value="default.htm"/>
</files>
</defaultDocument>
<httpErrors>
<clear/>
</httpErrors>
<modules runAllManagedModulesForAllRequests="true">
<remove name="UrlRoutingModule"/>
</modules>
</system.webServer>
<system.web>
<compilation debug="true"/>
</system.web>
</configuration>
sunil_b_v - Thursday, August 14, 2014 1:02 AM:
Hello ashhadvv
Thanks for your reply.
I replaced the content as provided by you. It gives
"HTTP Error 500.19 - Internal Server Error"
instead of login page.
ashhadvv - Thursday, August 14, 2014 4:57 AM:
try restarting IIS service.
Refer the link support.microsoft.com/.../942055 for resolving the error.
sunil_b_v - Thursday, August 14, 2014 7:06 AM:
IIS restarted,
Now my login screen gives
"HTTP Error 404.0 - Not Found"
error. Problem got worsened.
ashhadvv - Thursday, August 14, 2014 2:12 PM:
Can you please post more details about the error.
sunil_b_v - Thursday, August 21, 2014 6:27 AM:
Hi,
I am sending a snap of the page which appears when i open ARAS Innovator.
The login page does not appear now.
Please help.

