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SUPPORT Q&A - Deleting released component and associated ECO

jtw11 - Thursday, August 28, 2014 1:51 PM:

Hi all,

My first time posting on these forums - I worked for a small engineering company, and am currently evaluating implementation of Innovator within our business.

We are using simple change management, so just simple ECOs to change parts.

We have already added a number of current parts, however - I added a part 'testpart', just to try out completing an ECO to change a part, so I now have a revised, Rev B 'testpart' that is released, and an associated released ECO.

However, I wish to delete both the ECO and the part - as if they never existed in the system. If I try to delete the part, I get the error message 'Part cannot be deleted. It is used in Affected Item affected_id B015BA25821B42DA9068228B14E8C812.'

The affected Item must the ECO. If I try to delete the ECO, I get the error 'Insufficient permissions to delete the item.'

 

Any input on how to delete these items would be greatly appreciated.

Kind Regards



DavidSpackman - Monday, September 1, 2014 1:27 AM:

Hi 

You can review the Lifecycle Map for the Express ECO to see the state permissions for the Released Activity.

A quick check shows this is the Permission "Express Change - Closed".

Edit this Permission to allow you the ability to delete. (Be careful who you give this permission to)

You should now be able to delete the ECO.

 

This will delete the affected item relationship, which will allow you to delete the Part item

 

Dave



jtw11 - Monday, September 1, 2014 5:43 AM:

Hi David,

Thanks very much for your reply! I actually figured this out out the other night, the only caveat being with Simple ECOs and opposed to Express ECOs, the released permission is 'Completed Change'.

Sorry, I should have posted up on here to save you wasting your time!

Still have plenty to learn prior to our implementation of Innovator...

Thanks again...