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SUPPORT Q&A - Error when trying to add a new CAD part

wadec - Friday, October 3, 2014 12:20 PM:

Hello,

Just installed the software and was trying it out.  I added a new cad part and when I went to click the green check mark to save it, I get a pop up message box with this error in it.

 

Server returned invalid SOAP message.<parsererror xmlns="www.mozilla.org/.../parsererror.xml">XML Parsing Error: syntax error
Location: aras/.../Innovator.aspx
Line Number 1, Column 1:<sourcetext>The resource you are looking for has been removed, had its name changed, or is temporarily unavailable.
^</sourcetext></parsererror>

 

I tried logging out and back in with the same results.  any ideas?



muoviura - Wednesday, November 26, 2014 4:55 AM:

Hi

I had the same error message. Did go through lots of google but did not find any answer that didnt demanded programming skills. The error indicates as something is wrong with the XML so as i dont own any knowledge of it I tried simply reinstalling Aras. After that the error message was gone. 

Hope it helps..