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SUPPORT Q&A - Delegation

spolen - Wednesday, September 3, 2008 8:59 AM:

Question that was brought up by my CEO when reviewing by "Online CRB".  If someone is out sick and can't sign off the ECR, is there a way that an administrator can delegate to another person to review without just promoting manually, which has caused the ECR to stay in the required approvers "In Basket" and can't delete.

Thanks



SamsAn - Thursday, September 4, 2008 2:52 AM:

It's possible to modify a workflow process (and thus change assignees for the assignments) manually through Workflow Process form.

Hope in helps. 



spolen - Monday, September 8, 2008 12:59 PM:

Hi,

I have found that if I try to modify the workflow and change assignments, that being I am already in the State of Online CRB, it will keep the original reviewers and not allow the substition of another person.  I may be doing something wrong, but I did try this method and it did not work.

Any other suggestions?