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SUPPORT Q&A - HTTP Error 404.3 - Not Found - after initial install.

mlistberger - Thursday, October 30, 2014 6:27 PM:

Hello,
Trying a new install of Aras 10.0 and am running into some issues.  Server: Windows 2012, IIS8, .NET Framework 4.5, .NET Framework 3.5.
Install proceeds without issue but when trying to access the website the first time I received this error:
HTTP Error 500.19 - Internal Server Error
The requested page cannot be accessed because the related configuration data for the page is invalid.
Detailed Error Information:
Module
   IIS Web Core
Notification
   BeginRequest
Handler
   Not yet determined
Error Code
   0x80070021
Config Error
   This configuration section cannot be used at this path. This happens when the section is locked at a parent level. Locking is either by default (overrideModeDefault="Deny"), or set explicitly by a location tag with overrideMode="Deny" or the legacy allowOverride="false".
Config File
   \?C:Program Files (x86)ArasInnovatorInnovatorweb.config
Requested URL
   localhost:80/.../
Physical Path
   C:Program Files (x86)ArasInnovatorInnovator
Logon Method
   Not yet determined
Logon User
   Not yet determined
 
In my research I found that I needed to allow handler overrides at the default web site which I did by modifying C:WindowsSystem32inetsrvconfigapplicationHost.config to change the ‘deny’ settings to ‘allow’.

    <sectionGroup name="system.webServer">

            <section name="handlers" overrideModeDefault="Deny" />

            <section name="modules" allowDefinition="MachineToApplication" overrideModeDefault="Deny" />

 
Now I’m receiving this error:
 
HTTP Error 404.3 - Not Found
The page you are requesting cannot be served because of the extension configuration. If the page is a script, add a handler. If the file should be downloaded, add a MIME map.
 
Can anyone point me in the direction of a solution?
Thanks!
Michael


edmoreirabr - Friday, November 21, 2014 3:47 PM:

Hi Michael,

 

Did you double check the server requirements on installation guide?

Please, confirm if the authentication mode is already configured on IIS components and if you already

select the right application pool.

Best regards,

Edson



gbelen - Wednesday, January 21, 2015 4:47 PM:

Did you find a solution to this.  I got the same errors.  Running Windows 2012 R2 and IIS8.  Installed Aras 11.