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SUPPORT Q&A - Innovator 11 issues

Jeroen Bosch - Friday, February 6, 2015 5:06 PM:

Hi,

I have manually upgraded from 10 to 11 (no subscription). I am running Firefox ESR 31.4.0 on a Mac while Innovator is running on a Windows 8.1 in a virtual machine.

At this initial point, I have two issues and one question.

Issue 1:

It looks like, in an item form, the "show/hide tabs" button on the top bar (to show and hide the relationships) is gone. Please confirm.

In some cases, when the tabs are hidden when the form opens the first time, it is a problem as there is no way to show the relationships tab.

[edited: Issue 1 is not an issue because Aras has changed the tabs' look and behavior as described in the Innovator 11 release notes]

Issue 2:

In my forms, I am using HTML fields and in some cases I am providing an HTML link to open another item via:

"BLOCKED SCRIPTtop.aras.uiShowItem("myitemtype",%20"B9FA9548498C465FA314FED85D8B1AB3",%20"tab%20view",%20true);

The new window opens correctly but the original item form is lost and the following text is displayed instead of the original form:

[object Object]

If I refresh the item form, everything is back to normal.

Any idea of what has changed since 10.0?

Question:

I don't have access to the textual comments. Is it normal? Is it part of the subscription?

Thanks

Jeroen