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SUPPORT Q&A - "Unable to download the latest Feature Tree" message

Jeroen Bosch - Friday, May 22, 2015 5:59 AM:

Hello,

At startup of Innovator 11 under firefox, I just got today a message after login which never appeared after months of using Innovator 11:

"Unable to download the latest Feature Tree"

Innovator seems fine besides this message.

Any idea what it is?

Jeroen



DavidSpackman - Monday, May 25, 2015 12:08 AM:

Hi Jeroen, 

This is related to Aras licensing. The feature tree contains the different Aras modules that can be activated

Innovator will periodically check the Aras servers for updates. to the Feature Tree.

It looks like this check failed for some reason.It shouldn't affect client usage.