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SUPPORT Q&A - Questioning the decision to lockdown Firefox versions in which Aras will run

[email protected] - Monday, July 20, 2015 8:10 AM:

"Aras 10 is only supprted in ESR24".

 

Aras is supposed to be a web based PLM system.  What use is it if we have to tell all our partners, suppliers and customers that they must run an ancient version of Firefox? What about those that want to use Aras from home, are they to install ESR too?

In the past in-house compatibility with particular IE versions has caused problems with other software.  This has just made things worse as at least IE's does not have a home and work version.

I understand that bugs will only be tested and fixed on particular versions, but to lock users out completely is just plain daft.  If you have to, why not just but a "This browser is unsuported" message in the bottom bar.

We might as well give up on the browser idea entirely and just deiver a dedicated Aras client (even if that's just a bundelled version of Firefox)  In fact that would make things a whole lot easier for us and the developers.

Even if it is un-suported, please, what can we do to remove the lockdown?

Jason Morgan